4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$647.95
Save $2.04
The comparable value is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 37084 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers appreciate the product's excellent overall performance, fast graphics, and quick load times. They also value its ease of use, quiet operation, and features like Quick Resume and Game Pass, along with its ample storage. However, some customers have noted its larger size and expressed concerns about its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 504 Showing 10,061-10,080 of 37,084 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Get One If You Can!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Xbox is well worth the upgrade, even with the lack of true next gen games. The increased framerate and quick resume features on last gen titles alone are game changers, never mind the nearly non-existent load times and performance boost!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    X(ice)box

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An awesome purchase, its super fast and flows easily, set up is fast and simple, espically with the assistance of your smartphone. Cloud gaming with gamepass makes this one of the best things ever

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    happy

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great customer service best buy is the best place to get your consoles , console is amazing i love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good console

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming console way better than the series s if you have the opportunity to get this console or the series s definitely grab the series X but if they don’t have the X then the S is worth getting too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter haven’t seated off this thing! She’s been able to download plenty of games and finds this super easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical on buying this, but after my son and I playing it, we noticed a huge difference in gameplay and screen detail. Also it was so easy to transfer everything from our old console to this one. Buy it! You will not regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son first Christmas. He has absolutely loved it. He has mentioned that the download time is mere seconds unlike the Xbox one download speeds. Graphics are amazing on the newest games. So glad I was able to get this for him.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Solid upgrade

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have upgraded from a Xbox one X. Great upgrade overall, speed is the biggest thing you notice. Still not enough next gen games that are top shelf but they will come. A must for any gamer!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thank you bestbuy for making it happen!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is everything you want from new gen. Loving it big time. Big thanks for Bestbuy for making it available and I was able to get it by just pure chance and luck. No respect for all the resellers online! Next stop is PS5 :)

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Excellent console

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite the name, this console improves on Xbox experience in every way, without any crazy curves. Thing feels compact and powerful, and actually will turn thr tv on thru HDMI

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Xbox one

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and they treat people good when you get there

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice item, It works perfectly it was a nice Christmas gift

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product my son loved it. The pickup was smooth and employees were nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy it already! It’s awesome!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console on the market! Also a great digital library of games to purchase. Excellent 4K!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great playing games

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded my expectations. You can't go wrong with XBox. My games look and play so much better.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Christmas Miracle

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant beat the price! Loved the item and Best Buy did everything they could to make my experience more then exceptional. Original deliver date was after Christmas but somehow they managed to get it to me 2 days before Christmas!! Thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    nice update

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the improvements on this new xbox the times between turning this on and playing are really fast. I also like the dolby in comparison with the ps5 for playing with a surround sound that supports dolby its amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XSX

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own both the PS5 and Xbox. Really hoping for some great exclusive games not only this year but in the future. The things I like better are quick resume and how adding additional storage is easier with a plug and play

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BG3

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my xbox! I bought it in order to run Baulders Gate and it handles it very well. I've been having a great time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you're debating

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hmm should i get a ps5 or series x. If you dont want to buy both like i did i will tell you what. Ps5 exclusives and dualsense feel great (and the future psvr2 i bet will be amazing coupled with this console) BUT series x is less cumbersome in multiple areas. Not only is it more pleasant to look at but the memory is larger. You can expand the memory a lot easier and if you are a cinephile like myself you get dolby vision atmos and dtsx support out of the box. So if you have a compatible tv you can stream movies and play 4k blu rays with dolby vision/ atmos and dtsx support. Lets not forget Dolby vision for gaming. All in all i love my series x (the stock controller sucks though. I had to buy an elite 2 controller to adjust for the horrible deadzone.)

    I would recommend this to a friend