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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 37084 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, amazing graphics, and impressive speed, including fast load times. They also appreciate its ease of use, quiet operation, ample storage, and useful features like Quick Resume and Game Pass. However, some customers have noted its larger size and higher price as potential drawbacks. Limited availability was also a concern, though many users found the console performed well without issues like overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 505 Showing 10,081-10,100 of 37,084 reviews
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    MISSING OUT IF YOU DONT HAVE NEXT GEN

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YOU DONT KNOW WHAT YOU MISSING WITH NEXT GEN CONSOLES!!!! I SWITCHED FROM PS4 TO THE NEW XBOX AND LITERALLY THE FRAMES AND QUALITY ARE BEAUTIFUL!!!! THE LOAD TIMES, THE GRAPICS, ALL GORGEOUS.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Great company

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console works great, son loves it. Great deal with a great price. Friendly and helpful staff. I will be back.. thank you!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was delivered swiftly! The kids love it already❤️

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    My purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been waiting to buy the x series,got tored of waiting went to buy the s series and the store happen to have one x series in the back. Made some adjustments and now i own my x series.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Worth upgrading

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth upgrading. The quick loading is awesome. The optimized games run really smooth. Microsoft really put out a great system just wish it had more storage options since the internal storage is less than one tb after initial update

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Prefer PS5..

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already had a PS5 and bought this for games that arent offered for PS. Not a huge fan of Xbox. It runs great and i love the gamepass, however, PS5 just has more features and easier to find settings.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Pchop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics, the audio, the games, I absolutely LOVE the Xbox series x. The pre-order process, and then the pick up process was easy thanks to the staff at Best Buy! The whole experience was made easier and more enjoyable by the BB staff. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MY new xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the xbox series x its almost real I can stay up all night playing this thing can't wait to get more games to play anyone thinking a gaming system this is the one ,its for all ages

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well needed new toy for myself.. The graphics are nice sound is much better the speed on Which it downloads and uploads Much Much faster then xbox one... I recommend the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have enjoyed this upgrade over my Xbox One X. It certainly runs COD Black Ops much smoother than my One X. Unfortunately I just realized my OLED tv only supports 60 Hz, so I cannot take advantage of the 120 Hz refresh rate that is supported.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on upgrading to Xbox Series X! We're thrilled that you love how great games like Call of Duty: Black Ops look and play on it. Thanks for sharing your thoughts; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fast machine. Very powerful I love the quick resume feature. I do wish they updated the controller.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox Series X does wonders

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new and improve graphics. Brings the best out the games I love playing. Loads Faster and Easier to access most applications. Love itt

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Step in the Right Direction

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent rendition! Graphic improvement and overall user experience has been greatly improved. If only it was easier to get. Overall, very pleased with this Xbox. Microsoft is getting close to bridging the gap between console and PC.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! My bf is going to love it for Christmas!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Efficient

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Xbox so fast and the quality is the best on consoles

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    But online and pickup today!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and love the ease of ordering online and picking up at my local Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox Series X Gaming System

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The XBOX Series X is the best gaming system to have! So many wonderful games and also the best graphics on deck right now! NO Cap!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best Christmas choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it as a gift and it is loved way better than the previous xbox that was owned. Moves way faster, used regularly.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    You need a new System? Xbox X here!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to play higher quality games. Your Xbox one saying unable to play this game? Get the next Generation of Xbox's! You not going be disappointed with this system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming nights

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with a projector! Game nights have been very fun. Easy to make an account and easy to download

    I would recommend this to a friend