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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 37084 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, amazing graphics, and impressive speed, including fast load times. They also appreciate its ease of use, quiet operation, ample storage, and useful features like Quick Resume and Game Pass. However, some customers have noted its larger size and higher price as potential drawbacks. Limited availability was also a concern, though many users found the console performed well without issues like overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 510 Showing 10,181-10,200 of 37,084 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best in business

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kick butt and lightning fast couldn't ask for a better machine. Customer service in store was superb, thank you for the great experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox series x, i love it. Awesome product, if you’re an xbox person. The graphics are amazing. Game play is great. A+ product.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Worth every penny!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been an amazing console!! Plenty of power and graphics are great!! Wish it had a lil more storage tho..1 Tb can run out fast lol

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome console! Was lucky enough to pick up through Bestbuy.com last week and I’ve had some time to play it throughout the week. Incredibly fast, no loading screens especially in sports games. Love the way it made Cold War feel ultra smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and plays amazing with my 4k tv. The graphics are looking so good compared to the old gaming consoles. I wish I could get another.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Xbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this console and its focus on backwards compatibility. It felt like getting an upgrade for all the games I owned and not having to leave any behind. This console is a real powerhouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    better than my PS4

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it as a Present for myself for Christmas and it was on sale before the price hikes a year later. Totally worth it. Eventually need to buy a memory card to increase storage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves this system, it’s the best Xbox you can get!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this machine works just as I expected. Its great i have not had any problems and look forward to getting a chance to using it more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is exactly what I wanted and the service was quick and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox next gen is must buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best xbox ever made. Fast great design. And xbox game pass is the best deal in gaming for the for seeable future . They don't have exclusive but will have them in the future . All multi console games I'll be playing them here.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best console ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best console in the world! The colors are great, the speed is amazing, the storage could be better but I still love it. It is not easy to get them and the price could improve a little but it is worth the expense.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Finally got one.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was hard trying to get a system than I logged on my computer and Best Buy was able to reserve my husband the system. So far after work all I hear is yelling and game talk. We are enjoying the New Xbox X hoping to get another one. Thank You!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best gaming console ever made!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most powerful home console ever. This thing will beat the pants off any gaming PC under $1500, in a package the size of a shoebox. Even Xbox One games run WAY better on this, with a solid 60FPS locked with maxed out settings at 4K resolution.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're thrilled that you're enjoying the power and performance of your new Xbox Series X! It's especially great to hear that you consider it to be the best game console ever made, too. Thank you for sharing your experience; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Phenom of Gaming Consoles

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure I need to say much here. I got this with 2 years of Game Pass Ultimate. I can’t imagine how game consoles get better from here (even though they surely will). Glad I opted for the X instead of a PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Console

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very powerful console I always use Xbox is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamepass bundle

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. This is the 2nd for the household. Gamepass has lots of game options.

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Xbox Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works smoothly with great load times and high quality picture and frame rates. Great improvement from the older model.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Really NICE!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, just got done playing! Have the PS5, PS4, and Xbox series S and X! The PS4 is showing it's age, it's games on PS5 are outstanding. Using Game Pass for the XBOX's. All are really good. The speed is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    gaming consoles

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good gaming console , comparable to med tier gaming pcs

    I would recommend this to a friend