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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 37084 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, amazing graphics, and impressive speed, including fast load times. They also appreciate its ease of use, quiet operation, ample storage, and useful features like Quick Resume and Game Pass. However, some customers have noted its larger size and higher price as potential drawbacks. Limited availability was also a concern, though many users found the console performed well without issues like overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 516 Showing 10,301-10,320 of 37,084 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually do not know alot about this but my grandson loves it. I originally purchased for my husband but my daughter was looking for one for a gift so she bought it instead. I am definitely going to get my husband one when I can find it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX>

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game Pass alone makes the XBox SeriesX/S a must have… Microsoft does it again The stock controller has taken a step back in my opinion tho

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new toy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was easy to setup and get going. its fantastic that i dont need my Chromecast

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Love the consle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox works awesome and there was no damage to the packaging or console. I love the product and customer service

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    This xbox is awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this product. It is so much faster than his previous system. He said that when the system times out because of inactivity that he does have to reboot the system instead of going back to the home screen for games though.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to be a part of your son's next-generation gaming experience! Thank you for taking some time to outline your experience for us. We're sorry you've found there to be an issue with timing out, and we think we can help. The link below hosts our collection of helpful how-to guides and troubleshooting techniques for wading through game issues. Find all you need to get back to gaming, here: https://support.xbox.com/en-US/help/games-apps/troubleshooting/game-issues-solution

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best xbox yet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly a better buy than the ps5, graphics and game selection better, also xbox game pass ultimate is a must have

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Best Christmas!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been an Xbox guy gameplay always seemed smoother the PlayStation to me and the Xbox controller feels better

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what I wanted it to and is actually a lot smaller physically than I expected. Fits right into my home entertainment set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy never disappoints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game system is perfect. My son loves it very easy to hook up. Everything worked as said highly recommend this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x = Good Times

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying The XBOX SERIES S, upgraded from a ONE X. Bought as "open box" but looked new. Feel like I paid a fair price as new ones just weren't available at the time of purchasing. The new SSD storage system is very speedy compared to the old HDD setup. It all makes for a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It does not take up a lot of space, it is quite, and has a lot of storage (over 800 gigs). If more storage is needed you can buy an external hard drive with 3.0 USB capabilities. Game pass ultimate is a must with this.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome next-gen console. Not happy about the design of the system itself, but specs within the Xbox Series X are great! Would recommend another hard drive if you are into digital downloading. You will eventually fill up your space quickly!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid Upgrade! Pair with an OLED and WOW!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Series X. A nice upgrade from the XBOX One, and plenty of power. Also a great 4K blu-ray player. I highly recommend pairing this with a great OLED display to really experience the leap over last gen, as it doesn’t get much better.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Xbox x review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great system and plays fantastically. Price is a little steep.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impulse buy. Im a sony guy but i have to give it to xbox they did great on this console. I used my best buy card. So im paying about $41 a month for 12 months after using my rewad points.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    series x

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome console and gamepass is a lifesaver, getting it from the store was easy and fast and the setup was very streamlined.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product according to the demand

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant say I have ever personally used this product, but my husband is very happy with it and plays for many hours every day. Considering the high demand still out there for a new one of these, I am assuming its a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Big improvement, if you can find one

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obviously this is a big leap forward compared to the one. There is no reason not to buy one if you get the chance and have been looking for it. Only real complaints are the lack of games for it yet, but that should change soon.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Thomas,

      We're happy you love it! Thank you for taking a few minutes to share your thoughts, we appreciate it. If you are looking to build out your catalog a bit more, there's no better companion for your new Xbox Series X Console than an Xbox Game Pass Ultimate subscription. Gain instant access to hundreds of titles, collected from across all genres of gameplay. Find all you need to take your sessions to the next level, here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The second console I've ever purchased next to the PS5. Both consoles are buttery smooth. The xbox is excellent because of the exclusives offered. The included controller feels nice in your hands. Cant wait until they add haptic feedback!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great upgrade.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system! Very easy setup, runs quiet, barely can read the tip on the Assassin's Creed loading screen. I love he new D pad on the controller as well as the texture. Console feels solid and well worth the money. Great system all around.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Michael,

      We're glad that your new Xbox Series X was easy to set up and start using. It's great to hear that games load lighting fast and quietly, too. Thank you for sharing your experience; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft