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Customer reviews

Rating 4.9 out of 5 stars with 37135 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers commend the Xbox Series X for its exceptional overall performance, stunning graphics, and impressive processing speed. Users frequently highlight the rapid load times, quiet operation, and the convenience of the Quick Resume feature as standout benefits. While some individuals noted the console's larger physical footprint and occasional concerns regarding pricing or availability, the general consensus remains overwhelmingly positive. Overall, players find the system to be a high-quality, user-friendly console that pairs perfectly with the value of Game Pass.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 37,135 reviews
  • Pros mentioned:
    Graphics, Overall performance, Speed

    Rated 5 out of 5 stars

    Wow!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although a currently elusive item. After weeks of trying to buy one I managed to grab one online here on my birthday no less. Console is amazing and truly feels next gen. Later I purchased a 4K HDR tv to go with this. The graphics and loading is insane. GTA will fully load in about 30 seconds, and if you have ever played gta before you know you could make breakfest and eat it before this game booted up on last gen. Games coming out such as Enlisted and BF 2042 really are showcasing the power of this console. Can’t go wrong!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Accessible Gaming at Its Finest!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My career path has evolved to the point where I want to do as little "IT" management at home as possible. Coming over from the PC crowd I had my reservations about what this little black box could accomplish having grown accustomed to flagship products on the other side. Against all odds, I've found the gaming experience to exceed my expectations. Graphical fidelity, fluid gameplay and ease-of-use make the Xbox Series X a must have for every gamer no matter their title.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great additin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has outperformed my previous console in graphics and play speed very satisfied with my pirchase

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Amazing gaming system!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter she is absolutely in love with this X-box. She prefers Xbox while my son prefers PlayStation. There arguments over which is better are funny but over all amazing console. This is our first Xbox and I must say I am impressed with speed, graphics and over all ease of use. Definitely would recommend this console!

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics
    Cons mentioned:
    Heat, Size

    Rated 5 out of 5 stars

    Just buy it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is bigger than I expected but the new controller is awesome! It does put out a ton of heat but overall I have loved the new design. Great job Xbox!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear that you love the new controller, and are finding the optimized design of your new Xbox Series X Console to your liking. Thanks for taking a few minutes to share your thoughts! We recommend the following link, which will take you through the best way to keep fresh air flowing to your unit, and keep the games going: https://support.xbox.com/en-US/help/hardware-network/console/position-ventilate-console

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Load times, Overall performance

    Rated 5 out of 5 stars

    Series x is worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's silent, fast and powerful. I have no complains and so far it's worth every penny. Quick resume is awesome and the load times are spectacularly fast.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Gamer Nation

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightning fast load times, beautiful graphics, fun times. Get it on sale if possible, coming from a pc user this thing is a great bang for your buck, paying for online play does stink but you get access to free games. Pretty quiet and blends in pretty much anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, this is a big boy but runs really nice, be sure to keep in a well ventilated area because it can run hot with that top fan but no overheating so far, games have run great and I really enjoy quick resume makes switching games easy when my friends wanna hop on to our normal games, overall I'm very happy with my purchase, be warned however if you have a wireless headset there is a bug where it will turn your console on and your controller won't connect will probably be fixed with and update otherwise you just have to hard reset and resume as normal

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Xbox-Series X, best on the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are many game consoles out there, but the xbox is still the one that wins my approval. It is sleek, quiet and I never have an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times, Overall performance

    Rated 5 out of 5 stars

    Upgrade in every way.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a ps5 first this time around but I decided on the Xbox series x because it’s the more complete system at this time. Improvements in every way, especially load times, with zero negatives or issues. Despite having no issues, as with any new console launch, spend the 20% extra and pick up the Best Buy warranty. An example of load times: I can start a match on sea of thieves, have the ship loaded and sail to the next island before my friends load into the same match. Also, it looks 10x better and runs much smoother. Get one!

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    WORLD'S MOST POWERFUL CONSOLE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What else is there to say? It is the world's most powerful console. It's got great graphics, a stable, familiar UI, and the best controller as far as feel-in-the-hand. features such as smart-delivery, quick resume, and xbox game pass set this apart from the PS5 and ends up being a better bang-for-your-buck console to play games. Things they could of done better: better controller features like the haptics on the PS5 dual sense, a newer/cooler UI, but to be fair, this one is familiar and works better than the PS5 one.

    I would recommend this to a friend
  • Pros mentioned:
    Load times
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    A neat rectangular prism.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is based solely on the quality of the product and not based on how hard it was to get one (the fault of MS and retailers) or the fact that some games have a few issues (the fault of MS for handing out dev kits late and developers being lazy). It is also based on the games I have personally played on the machine. Design wise, the system is fairly large though not comically so as many memes make it out to be. It needs plenty of space regardless due to components of the system producing plenty of heat. It can be placed on its side or left standing upright (which I recommend). The design itself is simple enough. Air intake vents are located on the bottom and is blown out through the top. Both sets of vents are fairly large to better facilitate airflow. This, however, means the area around the console needs to be kept clean and relatively dust free. The system so far runs very quietly even while playing games at 4k 60fps. This may change later when games made to specifically for the Series S/X are released. Games stored on the internal SSD have very low load times, with some having almost no load times at all. Textures load instantly so pop in is virtually eliminated. Every game ran on it has HDR applied to it, including games that previously did not support it. The games I've played so far also seem to be upscaled to what I assume is 4K and virtually all games run at at least 60fps. This includes games with a resolution mode that sacrifices fps for the sake of graphics. All of this is done by the console itself though optimization patches from developers could easily refine these enhancements. A few games have had graphical issues (Fallout 4's fire and smoke effects are broken) but I chalk that up to differences in hardware between the One and the Series S/X that will hopefully be corrected as developers make optimization patches. The only other issue I have encountered so far is sometimes the console becomes unable to find my wifi hotspots when it wakes up from power saving mode. Hopefully this is a software/driver issue and not hardware related. Time will tell when it comes to any other issues. Overall I am happy with my purchase and would highly recommend this console to any gamer. I wish it was cheaper but considering how much power both the Series X and the PS5 have $499 is still cheaper than a comparable PC or laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Powerful hardware, broad software lineup, GamePass

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is insanely powerful for the asking price. I am able to plug in several external USB HDDs, unlike the PS5, so now I have the storage to take full advantage of GamePass. Every single game I've tried on this system looks better than it ever looked on any prior Xbox. Gears of War 3, for example, looks so clean it's almost like a remaster, but its just the way Series X does business. I love this thing. I love my PS5 and my Switch too. I just happen to like this one a hint more than the others. Game Pass is just TOO GOOD.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's incredible—it's like stepping into another world. The image quality and the games are excellent. Classic games like the Halo and Gears of War series look amazing. It's like going back in time to play the games we grew up with, but updated to today's standards.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was one of the few that played beat the bots second round of release and got one. I had the day one og Xbox , held out on the one x and the graphics can’t compare. Details I’ve never seen, game play smoother and less blurred. The quick resume game function is awesome, I can pause a game come back two days later to that exact point and continue playing. My download speeds seem about the same as the one, around 150-170mbps. If you still have the one, you’re doing it wrong. K/D ratio has gone up. Went pro my first week and now sponsored by Munster :)

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics, Speed

    Rated 5 out of 5 stars

    next gen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    xbox has great controller & graphics. great speed increase and real simple to connect. actually has a web browser (for sport streams) unlike ps5

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics, Speed

    Rated 5 out of 5 stars

    So glad we splurged!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son because he had his older one for so long and it was time for an upgrade. Thought about just getting him the “S” being that it was so close to Christmas but so glad we decided to splurge on this one. The speed, graphics, and capabilities just can’t be beat!!! The only downside is that I hardly see my son any more.. lol

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Girlfriend is HAPPY

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade the girlfriend’s Xbox from the One to the Series X. She can now happily play her current games with upgraded graphics/servers as well as any new game that comes out here soon. It’s also extremely quieter and runs faster.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exceeds expectations

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox delivers an outstanding gaming experience with fast performance, impressive graphics, and a smooth user interface. Features like Quick Resume and Game Pass add incredible value and convenience, making it easy to jump between games and discover new titles. Whether for casual gaming or competitive play, it’s a powerful and reliable console that exceeds expectations

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Greatest console ive owned

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics on this console is incomparable! I also own a PS5 but the Xbox is definitely alot more user friendly. My best recommendation is too purchase additional storage on day one, with better graphics games tend to take a little more space than before. Also the Microsoft elite controller 2 is the best controller ive owned

    I would recommend this to a friend