Customer Ratings & Reviews

I upgraded from an Xbox One X to the Series X, main reason is that One X does not have Gigabit support via Wi-Fi or Ethernet. One note to make, in the pictures, the Series X looks to be small, it is not, I had to move equipment around in my entertainment center to make room for it. I know I should have looked at the dimensions in specs, but I didn't. Not that big of an issue, just a FYI for the reader. Setup and connecting to Wi-Fi was easy enough. With the new processor games and or apps load very quickly! I did not really notice much difference between the X screens, meaning main screen and subsequent app screens and the One X. Of course, all of my cables are ultra highspeed ethernet cables, so the data throughput is about the same. In order to take advantage of the HDMI 2.1 speeds (48 Gbps) your TV and AV receiver must have HDMI 2.1 inputs and you must have HDMI 2.1 HDMI cables. In my case, my tv and receiver and cables are HDMI 2 hence the screens not looking that much different than the One X. I really did not want to spend several thousand dollars to upgrade my TV, AV receiver and cables so I settled for HDMI 2. BTW, the Series X does come with 1 HDMI 2.1 highspeed cable, one less for you to buy if you upgrade your equipment. Another issue I found, Wi-Fi speeds. My internet connection is 1.4Gbps; when I connected the Series X to Wi-Fi, my download speeds were in the 200 or less Mbps range, usually less. For reference, I have a Netgear Orbi 960 802.11ax Mesh Wi-Fi6 system with speed tests showing 1,400+Mbps (1.4Gbps). I spent several hours on the phone with Xbox support and Netgear. Xbox had no solutions, NexGear's response was... "Please be informed that the Xbox Wi-Fi client is not an AX, it is only an AC. This could be the issue since they are under a different protocol as advised by the expert from the higher department. The Orbi System is operating in AX (Wi-Fi6)" I think there are other issue with Wi-Fi on the Series X as I have a 2019 Dell laptop, 802.11ac, speed tests show 580Mbps + download and a 2016 vintage Samsung tablet that has download speeds in the 250Mbps +. A 6-year tablet that downloads faster than a state-of-the-art Xbox Series X? I did connect a Cat8 50-foot ethernet cable to the Series X and got 750Mbps download. Problem is it would be very difficult to run an ethernet cable from my router to the Xbox, too many walls to go through. I cannot simply leave the cable on the floor, 2 reasons, 1. It would not look good and 2. My dog would have the cable in pieces sooner than later. If you are not willing to spend thousands of dollars upgrading your TV and AV receiver to HDMI 2.1 and are willing to settle for the same resolution you would have with HDMI 2, and the slower download speeds via Wi-Fi, take the plunge. If you already have HDMI 2.1 you are halfway there, you just have to deal with the slower downloads. You might have different results with another type of a Wi-Fi system meaning no 802.11ax or Wi-Fi 6 because the Series X does not support either. One last thing, when I was connected via ethernet, and tried to download game updates, it started at 500+Mbps download but within a minute or less I was downloading at 1.5Mbps slowing to Kbps on and off. 100GB download, 3 days! Xbox servers might have been really busy, I checked online, Xbox said up and running no problems, but nothing about server load. That's it, hope this helps anyone looking to buy or upgrade.

The Xbox Series X is a powerful gaming console, featuring impressive hardware that delivers high-quality graphics and fast load times. The inclusion of backward compatibility allows users to play a vast library of Xbox One, Xbox 360, and original Xbox games. The Xbox Game Pass subscription service enhances the gaming experience with a diverse selection of titles. The Series X's design is sleek, and its quick resume feature adds convenience for switching between multiple games. However, its large size might be a consideration for some users. Overall, it's a top-tier choice for gamers seeking a cutting-edge console experience.

I love the design. It works faster and smoother than the Xbox prior to this new model. Very happy

Excellent upgrade from the Xbox One X and well worth the money (if you can actually find one). I havent had any issues with my unit since the summer but it does get a little hot at the top, so make sure you have good ventilation and airflow for the unit. Definitely don't lay anything on top of it. New controller is also a pleasant upgrade. Game switching within the OS is where it's at IMO, easily the best thing about the new units.

I absolutely love it - I am primarily a PC gamer but the XBOX Series X is very much a PC-like gaming device. The fact it can do Ray Tracing is definitely impressive - especially considering the stand alone cost of RTX level video cards. The ability to remote play on different devices is also a huge plus for me. It is fast, powerful and very easy to use; the ability to attach external drive storage is very handy.

I had owned an Xbox S for a while. My Xbox One was reaching the age where I was considering replacing it. We saw a great deal for the Xbox X. Wow! What a difference. Speed, solid performance and an easy set up. I’ve been working with game systems for many years and this is by far the best!

Love this new system! You can definitely notice the speed difference when it comes to going in and out of games and the less time it takes for matchmaking and such. Would definitely recommend to upgrade if possible.

The Xbox Series X takes Next Gen gaming to a whole new level. Microsoft has done it again and this gaming system is a true beast. The quick resume feature is amazing and allows you to swap back-and-forth between games instantaneously. The design of the console with its tower like design looks very very cool. The graphics quality and fluidity of character movement looks spectacular and the much anticipated return of the Master Chief next year will make this a truly INFINITE experience.

My son bought this xbox for my Christmas gift. It is replacing my xbox one S. The performance is a night and day difference. I'm in awe of how quickly my games load now and how much the graphics have improved with the newer console. So happy with it! The only negative is the controller seems a little less well-made, but I'll probably get a customized one anyway.

Incredible system. I love this system. It is so powerful. I love to play video games on this system. I like this one better than the series s. I think this is more of a next generation system than the series s. I wish they make more series x for the public to buy in the future. Everybody deserves to be able to buy this system at a regular price and not pay more. I wish Best Buy could somehow help its members to be able to buy this system.

Had been trying to buy one since my One S stopped working on me, Tried on almost every other website but the bots always beat me to it. I was actually able to buy two and give one to my friend from Best Buy. The graphics are almost night and day from my One S and I'm only playing on an HD TV so I can't even start imagining how it will look on a 4K TV. It does get kind of hot so make sure you have good ventilation, I guess that's the power of next gen

So far this is a solid unit. Props to Best Buy for bot proofing their site so I could actually order one. Graphics are awesome. Speaking of graphics, if you have not recently bought a TV then hold off until the new 2021 TVs come in. Don't be suckered by the sales on 2020 stock. 2020 was a horrible year for TV innovation and the next gen console features are a mirage. I got this paired up with the LG Atmos Surround Sound Bar with Rear Surrounds. Playing Call of Duty is Surreal. You really hear the 3 dimensional sound. Please note my praise is after the release of a few update patches that the improved stability. Only weird thing is the device powering. It all goes through ARC which can be a blessing or a curse. In my case it took me a few minutes to get the settings right but when I turn on the XBOX manually, the soundbar does not turn on. It will turn off if I shut it off manually. If I use an assistant to turn it on via voice command then everything turns on. I don't know if it is a bug or something specific with LG but since I use Google Home it is not a big deal. And that leads me to my next point. Being able to use your assistant is pretty cool. I just wish they didn't sunset Kinect because honestly I dug it for the camera and mic. I rarely use headphones unless I am playing and don't want to disturb the family. All that said I am very happy.

Incredibly fast and impressive graphics. I am very impressed with the latest generation console from Xbox. It loads so fast and the loading screens are minimal. Even games like destiny are super quick. The inventory screen loads immediately so you can switch gear without missing the action. I used to be ae to run tonthe bathroom or get a drink while games were loading saves or starting but now it takes seconds instead of minutes. This is a must buy for the console gamer.

Performance is good. I’ve used a ps5 before and tbh there isn’t any difference when it comes to performance. I use gamepass which has a lot of games on it so this one wins for me

I have been an Xbox junky since 2005… was disappointed when I bought Boarderlands 4 and didn’t realize I needed to upgrade. So glad I did, I love the quality of playing on this and how everything is easier.

I have played on Xbox since the original. The changes have been amazing each time. When this series was announced I started my "savings account" so I would be able to afford it. HA - with Covid and all the associated back up in deliveries I decided to wait until I could walk in and pick one up at Best Buy. I just prefer brick & morter for electronics. When I got it home and got it hooked up I turned it on, plugged in my internet ( for a better than wireless connection) and waited for it to update and load my profile and games.. I expected at least an hour and didn't even check back for at least that long. When I got logged in and fired up the main game I play (FH5) I was pleasently surprised at the garphics! Then as I started to play it was easy to see that the load times between races, levels, etc was much smoother and faster. Coming from my Xbox One I am still, weeks later, amazed at the improvements. Good job Microsoft. I am not a big fan of MS but this is a huge improvement. Coupled with Ultimate Game Pass you can play pretty much any game in Xbox history.

Smoothest and quite it Xbox I ever had. Cost a bit but I recommend, would love to have 2 TB storage but buying an external hard drive works to. Thanks Best Buy for having it in stock.

The Xbox Series X stands as a gaming powerhouse, offering an unparalleled gaming experience that sets a new standard for the industry. Boasting impressive hardware capabilities, the console delivers breathtaking graphics, lightning-fast load times, and seamless gameplay transitions. The 4K resolution and ray tracing capabilities contribute to an immersive visual feast, while the quick resume feature ensures minimal downtime between games. The controller's refined design enhances comfort and responsiveness, complementing the console's performance. The extensive backward compatibility library and inclusion in Xbox Game Pass provide an extensive gaming ecosystem, making the Xbox Series X a compelling choice for both new and seasoned gamers. With its sleek design, cutting-edge technology, and an array of exclusive titles, the Xbox Series X stands at the forefront of next-gen gaming consoles, offering a thrilling and future-proof gaming experience.

The speed to load is unreal I’m blown away even older games look amazing bumped up the graphics to full no lag makes older games look like new

Been gaming for over 25 years and currently own 8 consoles (Switch & PS4 included) so believe me when I say “The series X is amazing!!!”. Everything loads super fast and looks incredible! Games that used to take me 5 minutes to load into, now take a minute or less. Setting up the console was also super easy and transferring my profile over from my One X was as simple as clicking a button.