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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37171 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers have good things to say about the overall performance, impressive graphics, and high-speed capabilities of this console. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the device's larger physical size and occasional concerns regarding pricing or availability, the general consensus remains highly positive. Overall, owners are very satisfied with the console's reliability and seamless gaming experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1131 Showing 22,601-22,620 of 37,171 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    best xbox ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    xbox onex is great. but this one, this one is much better.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey John,

      We're excited to be a valued addition to your home setup, and part of a system upgrade for you! Your new Xbox Series X Console offers a unique next-generation gaming experience, unmatched in the space, and truly ahead of its time. We're thrilled you have been enjoying the elevated level of play it hosts! Thank you for taking a few minutes from your day to share your thoughts with the community. We appreciate your feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Good overall

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system has been amazing. The processing power has been fast and responsive. Games load up in seconds I can be in a lobby within moments. The only issue I have encounters which makes no sense to me is quick resume, let me explain. I play a of halo master chief collection, after gaming I set my xbox to rest but when I comeback the quick resume logo pops up like normal the game introduces me to the main menu extremely quick but once I attempt to get into online lobbies it won't let me. I get error codes and it keeps telling me to change my region etc. In conclusion I have to quit the app and restart it defeating the purpose of quick resume no? Other than that the console has been amazing. (does this to other games as well)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sourced it for a friend who was looking for one.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for a friend, and it worked great out of the box!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      What a great friend! We know your new Xbox Series X Console can sometimes be hard to come by, and we're thrilled you were able to get your hands on one to share. The experience is truly next-level! We're glad you have been enjoying your time with it. Thank you for sharing your feedback! We appreciate it, and are happy you are pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dre

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot really worth the wait and best buy made it easy to get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent... I got it day one... works great and 4K tv makes it better

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the system. Everything looks and runs great.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox X

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely an awesome system , couldn’t wait to get my hands on it .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome I love it it is so much fun and have enjoyed it every second

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the smooth and fast loading along with the nice slick design.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best system I've had better than Xbox one an PlayStation 4

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employees were nice and helpful. Over all good experience

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so glad I decided to buy this worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have if gaming on a 4K TV. Otherwise the Series S is plenty.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Luke,

      Thank you for sharing your thoughts and experience with us. We are glad you are enjoying the Xbox Series X and its awesome features.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox series x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, outstanding purchase. Way better than the xbox one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this purchase I am able to play 4K games and great FPS

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fun

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great console. I gifted it to my son for his birthday

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy you love your new Xbox Series X Console, and have given your son the gift of gaming! Whether you're a veteran or a first-time user, we've built your new system to showcase all that the next generation of video games has in store. We're thrilled to have you along for the ride! Thank your for sharing your story with the community. We appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great gaming system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent speed and visuals. well worth the wait.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service easy transaction well keep purchasing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Best purchase all year. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Powerful Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What’s not to like. A very powerful gaming console.

    I would recommend this to a friend