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Customer reviews

Rating 4.9 out of 5 stars with 37135 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers find value in the product's exceptional overall performance, amazing graphics, and impressive speed, which contribute to very fast load times and a quiet operation. They also appreciate its ease of use, ample storage, and features like Quick Resume, with many recommending Game Pass. However, some customers note its larger size and express concerns about its price and limited availability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 37,135 reviews
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    An all around great console buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is great. I highly recommend it if you already own Xbox games from previous generations. The ability to play almost all your games in form of discs is amazing. The design is nice, it fits almost anywhere, it's fast, and super accesible and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Do Not Regret - So Awesome!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on Nintendo systems for forever so it was a bit of a learning curve getting used to the buttons control orders on the controller, but this runs very efficient and smooth. The console is quiet and although bulky, adds a nice look to it. Game quality is awesome; something I would expect from Xbox. Best Buy had the best price for this product as well and trust me, I did A LOT of price checking and research. Geek Squad protection plan was added to it - I honestly wouldn't buy anything without it anymore since they are so efficient and thorough with what they do.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t played Xbox in years the last one I played was the original Xbox 1. The graphics have improved quite a bit and the load times were much faster. The console is no where near as big as I thought it would be and it is a lot nicer of a design than I thought before opening it. The controller is the same as the last Xbox 1 I had pretty much not much of a change there. I did also purchase a ps5 and it feels much more of a next gen console with their controller. That is the only reason I am giving this 4 stars. It doesn’t seem like that big of a jump from a console I last played that was made in 2013.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    An Absolute Beast of a Machine!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not expecting a huge improvement from this system since they weren't going to update the OS.... but what an incredible machine! Super easy to get up and running and lightening fast. I can load games in a quarter of the time my One X did and you can have multiple games running without interruption. I was playing Valhalla and my kids wanted to play a trivia game, after that we watched a movie on it. I went back to Valhalla the next day and picked up exactly where I paused it, no loading needed. The graphics are on another level compared to my One and One X. A quick calibration tutorial on the Series X and I was blown away. Valhalla looks absolutely gorgeous! Then I tried Ori and was completely amazed at the colors and detail. I am bit of a video connoisseur and audiophile and I can tell a huge difference with even watching movies and shows on this machine. I haven't been able to get a hold of a PS5 yet so I can't tell you the difference in that scenario.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Xbox Hardware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The newest Xbox delivers a premium gaming experience with it's new features and hardware upgrade. Very quiet while playing and it's new Quick Resume will have you jumping from game to game for rapid game sessions.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We couldn't be happier to hear you are enjoying the added features and perks of your new Xbox Series X Console, and that you've enjoyed your next-generation gaming experience so far. Whether it be the improved user interface, added Quick Resume functionality, optimized computing power, or simply the whole package, we're thrilled you have found it to be a beneficial addition to your gaming setup. Thank you for sharing your thoughts! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Unreal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. Its simple to use right out of the box. Microsoft didn't get all fancy and change everything up which means if you owned a Xbox One, there is no learning curve on the menu screens. And just the power of this thing is unreal. From quick resume to graphics to just wow.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    The powerful Xbox Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Xbox series X, well I’m an Xbox fan and I like the series X because it’s powerful when it comes to gaming. The Series X has this gaming feature called “Quick resume” goodness that is it, that feather on Xbox is just unbelievable. It makes switching from one game to another so easy and fast and the graphics that this console has is just top notch I mean this is the true definition of a next gen console and Best Buy did a good one for having them on sale, Bravo! Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, it looks like a speaker but it does look modern as well. The control feels like same as the previous editions which I personally adore. Device runs quickly, graphics are great, storage is great, can't find something to complain about!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Most Powerful Gaming Console

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can get your hands on one buy it immediately! Never had any issues with mine and the graphics are amazing especially if you have a decent 4K HDR TV. It's very quiet even while gaming for a long time. Quick Resume and Gamepass make it even better.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Xbox is back baby!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome! Paired with Xbox Gamepass, you have almost endless options. Graphics look great, paired with the right TV you can run 4K 120fps. I also have a Series S at work, this guy runs a bit smoother and the added storage is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    A nice step up from the current Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way old games play on this system. The loading times are almost non-existent and graphics pop like never before. It makes you want to replay old classics you've put away. The HD BluRay player does the same for old movies. Rewatching them in 4k with the 12teraflop processor behind them is a blast. Streaming movies and shows on this is also more favorable from what I've noticed. Images have a level of depth and clarity that isn't seen on my AppleTV or other streaming devices I own. The design of the console itself is pretty cool, giving you the option of laying it on its side, or standing vertically like a pillar. It is larger than it looks in pictures, so be prepared for a pretty heavy block to come out of the box. My only critique is the lack of games tailored for this new system. There are a few compatible titles they have maximized for use on the X/S, but some HD specific launch titles would have been appreciated.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for taking the time to share your thoughts and experience with us. We are thrilled to hear that you are enjoying the Xbox Series X and all of its wonderful features.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Graphics are popping great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was fortunate enough to land the X early from Best Buy. The look new exterior look is awesome it’s not bulky or colorful it’s sleek and looks in any entertainment center. I always been a Xbox fan and this console will keep me as a customer for more years to come until the next one comes out. The expansion memory slot is simple it’s plug and play compared to its competitor where you have to take some pieces apart. The one thing I would change is making the unit 2TB out of the box and the S unit 1TB standard. The graphics and the speed of play is significantly more clear, detailed, and faster. The explosions are more real than real life! I bought a LG OLED to bring out the graphics even more and boy it didn’t disappoint its unreal! But either a LED or a OLED tv the difference from the Xbox one is huge. If you are second guessing it I’m here to say make the move to the next gen console it’s a game changer!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Better overall than PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming console, nice shape, conservative looking, easy to fit inside tv furniture. Just have to watch out to leave top (where warm air escapes) unobstructed. The Game Pass Ultimate subscription makes it a better value compared to PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Very Substantial Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the Series X from the original version of the Xbox One, which I frankly didn’t use very much, and the difference is really staggering. My main reason for upgrading was the size difference. The Xbox One is giant like a VCR, only sits horizontal, and has the biggest power brick I have ever seen. The Series X sits vertically and has no power brick at all, making it infinitely better in terms of special efficiency. I didn’t really buy the system because I needed a speed/graphics improvement, but I was still blown away by the speed at which this thing loads the same games that took a minute on the Xbox One. For the better size and what seems like an astronomical speed difference, I would say that the Series X is a fantastic upgrade for anyone who wants to play their old games on a better system, but also be future proof in case something new comes out that interests you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great System Made Better With GamePass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not owned an Xbox console in a number of years, but I decided to pick this one up to get more use of my GamePass (I was playing on PC, but my PC could not hold very many games at once). Getting it set up and going was very easy, and all of my data from PC transferred to the console without any trouble. I personally love the quick resume feature that lets me pick up a game right where I left off. Especially when combined with GamePass this is a great gaming system that can offer a ton of entertainment.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics, Overall performance

    Rated 5 out of 5 stars

    Amazing performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster and better graphics than my Xbox One X. Controller feels good just a little smaller. My gaming PC is over twice the price and the Series X performs well when compared but not up to the performance of my PC which was expected. Very happy with the purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    series x is fast

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very intrigued with Xbox series X because of the user experience. They really seem like they were listening with this generation and it shows. The UI interface is like butter it moves so quickly, with hardly any waiting. Game pass which is an amazing option only on Xbox and PC has an amazing selection of games right at my fingertips for a monthly fee. Xbox really got the user experience down I can honestly say that it was definitely worth it. I've been enjoying a lot of games that I played on PC and I am confident in saying that I have such a great experience on Xbox series X I'm blown away. It gets a little hot but I have it in a very breathable location. ( I would recommend that as well ) I'm excited to play all the Xbox one games I missed out on! (And new games of course) Overall I really recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Fast and silente.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very fast and silent. It gets a bit hot after some time, but still cooler than XBOX S or XBOX one. It has the perfect size and design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox (mini refrigerator)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a birthday gift for my son, and he absolutely loves it. Lots of storage and he can watch his netflix movies on it. Highly recommended this game console for any kid that brings hime good grades!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Always Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my baby until my ROG Ally arrives. The speed difference between my Xbox one & the series X is enough to sell me, but figure in the picture quality? Take my money.

    I would recommend this to a friend