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Customer reviews

Rating 4.9 out of 5 stars with 37135 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers find value in the product's exceptional overall performance, amazing graphics, and impressive speed, which contribute to very fast load times and a quiet operation. They also appreciate its ease of use, ample storage, and features like Quick Resume, with many recommending Game Pass. However, some customers note its larger size and express concerns about its price and limited availability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 37,135 reviews
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s no comparison! I upgraded from a PS4 and I’m so glad I did! It’s fast, it’s sleek, and it works just as advertised. I’ve been loving game pass and not having to pay $60 every time I want to play a good game. Definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times, Overall performance

    Rated 5 out of 5 stars

    Next gen Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The next gen xbox is on another level compared to the previous version. Load times and performance are much improved as well as improved graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Best gaming console for MANY reasons

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is sooo much better than the Xbox one. Beyond the obvious of just flat out awesome, vivid, stunning graphics. I can instantly switch between games, unlike the old Xbox. You don’t have to constantly wait for an update on every game. You go from game to game. No matter what you like, it is fun to take machine guns and go blast stuff all to heck in very realistic conditions. Graphics are stunning. Loads quickly. You really do need to get game pass ultimate. Yes, it’s like $15/month. But you won’t have to buy a bunch of $50 games. Completely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics, Overall performance

    Rated 5 out of 5 stars

    Awesome purchase!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so impressed with this new Xbox series X!! The graphics are incredible!! It has a smoother feel and look while playing!! The hand controller is easier to use and more comfortable in your hands!! This was an awesome purchase...would highly recommend it to anyone!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    XBox shines

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its fast, fast, fast and silent. Stays quiet even over prolonged use, which ia exactly what I hoped for. Cyberpunk and Watchdogs 3 look and perform beautifully. ESO even looks better, a game from 2014!. Running it on my 55 LG CX OLED, a combination that cant be beat.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear that you are enjoying how fast the Xbox Series X is and how quiet it is. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    It good with a hdmi 2.1 V

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start off by saying I am not an Xbox fan boy lol. I have mostly played PS4 and PC in the past few years. I was very intrigued with Xbox series X because of the user experience. They really seem like they were listening with this generation and it shows. The UI interface is like butter it moves so quickly, with hardly any waiting. Game pass which is an amazing option only on Xbox and PC has an amazing selection of games right at my fingertips for a monthly fee. Xbox really got the user experience down I can honestly say that it was definitely worth it. I've been enjoying a lot of games that I played on PC and I am confident in saying that I have such a great experience on Xbox series X I'm blown away. It gets a little hot but I have it in a very breathable location. ( I would recommend that as well ) I'm excited to play all the Xbox one games I missed out on! (And new games of course) Overall I really recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    cool beans

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After being a computer gamer for forever. I became a dad and needed a console to fill my gaming habits. I immediately bought a one X and loved it. After getting an lg oled C9 I knew I wanted to make the jump to the series x or ps5. I ended up getting the series x and I’m so glad that I did. Everything plays amazing! I didn’t think it was going to be such a large improvement graphically and performance wise, but it truly is. If you own a tv that supports 120fps I would buy the series x in a heartbeat. I’m beyond excited to see the future of true next gen games in a year or two. If you don’t have a top of the line tv. I would wait a year or so and upgrade your tv before upgrading to the series x so you can get the full benefit of wait this amazing system can can give, but either way upgrading to it now or later you simply won’t regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console! Runs significantly better than previous consoles The amount of features makes it an excellent choice for anyone wanting a new console It's backwards capability allows you to play all xbox games ever made ( 360,one, etc) Faster framerate allows the game to run faster with better graphics Ability to pause games! & It's customizability allows for personal preferences & set up Overall an excellent choice of console

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times, Overall performance

    Rated 4 out of 5 stars

    Console is great but no launch titles

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console is great and the controller is really comfortable. Graphics and performance are both amazing and no joke. My only issue is that the console seems to get really dusty and also the quick resume isn’t working (maybe you have to set it up, I’m not sure). Also the Home Screen interface and the way everything is set up is identical to the Xbox one, so it doesn’t really feel next gen, however the load times and frame rates are night and day better on the series x. I can’t wait until we get some true next gen games to see the full capabilities of the console displayed.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance, Speed

    Rated 5 out of 5 stars

    Marvelous Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful machine. Runs a lot faster than the Xbox One. Looks amazing, sleek and stylish. Games play better than any other console.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Xbox Series X Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System runs smooth and fast. I have experienced some unexpected freezing but I think that is at the fault of the games I play. There have been some occurrences of when my Xbox shuts completely off. However, I just restart my console and things seem to run just fine after that. Hopefully, these will be fixed as the console is optimized and updated. Overall, I like the design but it does seem overpriced for what you get at the time of launch. System is easy to setup and use.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics, Load times

    Rated 5 out of 5 stars

    XSX is great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm absolutely blown away by this system. Comparatively to the Xbox One, it's a huge step up. I've compared some of my games between the One and XSX and the load times are much better, graphics looks better, and the controller is a huge step forward. Absolutely great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thank you!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 years down and going strong! Excellent, haven't had any issues! Last one lasted 10+ years so I'm sure will be making plenty of more memories together!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox X

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in need of a new system with more and more games coming out for the X/S series. Best Buy had a good offer on a brand new Xbox X with Forza Horizon 6 and. Forza Horizon controller for basically the price of just an Xbox X by itself. When I picked up the Xbox at my Arlington location, the worker there noticed the one I was getting had some damage to the box and went out of his way looking for another one as he wasn’t sure there were anymore Xbox Xs available. So far I’m very please and glad I got it through Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 3 out of 5 stars

    Solid console has some hiccups for early adopters

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The latest and most powerful Xbox console manages to improve upon its predecessors, not only in performance but also with several quality of life additions. I had an external HDD with all my existing games from a One X and for the most part I was able to just unplug it from the old and right into the new. Games that were marked as optimized for X and S didn't make a seamless transition however. In one instance Borderlands 3 was completely graphically corrupted after I had moved it from external to internal drive. Nothing seemed to fix the problem so I uninstalled and reinstalled to get it to work. It now works as intended but I did waste several hours reinstalling the entire game with all DLC. Some of the new features such as Quick Resume are amazing when everything is working as intended. But, I find that the games that support this feature aren't necessarily delineated and even if the feature is supported doesn't always work as advertised. In my experience it performs properly 4 out of 5 times across several different games. It seems most reliable when switching between 2 or 3 titles. Despite growing pains that Microsoft's flagship console is experiencing there is plenty to love here. Backwards compatibility runs as expected and many titles have enhanced graphics and fidelity. The dashboard is much snappier than previous generations and all games seem more responsive thanks to all that fancy hardware under the hood. As an established Xbox aficionado I am happy I purchased the Series X as it perfectly accommodates previous titles as well as controllers and accessories. I feel that there is more value to be found here for existing Xbox fans but without any truly new first party games at launch there just doesn't seem to be a reason for staunch Playstation fans to dip there toes into the Xbox ecosystem.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      Thank you for sharing your thoughts and feedback on your new Xbox Series X. We're glad that you're enjoying its overall power and new features, and we hope you will enjoy it even more as known issues are resolved.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great system, if you can find it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is so quiet that you cant even tell that it's on. Super fast and the graphics are out of this world good. Pick this baby up.. if you can find it. Don't feed the scalpers though. So many next gen features on this that it truly brings a smile to my face!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We are so happy that you are enjoying the Xbox Series X, and all of its features. We are glad it brings a smile to your face. Thank you for sharing your thoughts.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Xbox Console

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox I've ever purchased! Very easy to use and set up. Performance is incredible. It is very quiet it even when playing demanding games. Definitely has lived up to the hype! You can use your old xbox controllers with the Series X! Worth the purchase!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to hear your new Xbox Series X Console lives up to the hype! We're thrilled you are enjoying your new system, and the next-generation gaming experience it hosts. Thank you for taking some time to share your thoughts with us, we appreciate your feedback. We're glad you have found the optimized performance, quiet running noise, and backwards compatibility to your liking, and to be a beneficial addition to your gaming setup.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Excellent Console - Slight edge over the PS5

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The xbox series x, is a great console. I also own a PS5. If I had to choose only one, it would be an easy decision for myself. For those on the fence, here are a few observations/personal opinions on the matter. Performance - Draw. I think most console gamers would agree, the performance is comparable. Controllers - The touch pad on the PS5 controller gives it a slight edge. I personally prefer the xbox stick/button orientation, but that's purely a personal preference. They both feel good in-hand. OS/UX - The xbox user experience is much more intuitive in my opinion. MS has been in the software game MUCH longer than Sony and it shows. Exclusives - PS5 is the winner in this department, as MS has stepped back from "exclusive" titles. Backwards compatibility - xbox wins by a long shot. If you're invested in the platform over several console generations, the xbox is the clear winner. Gamepass is a major selling point for the xbox platform!. I have the equivalent service on my PS5, and I hardly use it. Family management - XBOX! Sony's approach is janky, cumbersome and frustrating to use. If you have kids, or multiple xbox consoles in your home, xbox is the winner.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Xbox to the Xtreme

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monolithic console can’t be beat. Along with gamepass and a slick design, it is definitely the console king. Couple it with gamepass and you’ll be unstoppable. As a plus this monster is quieter than any gaming pc you can build!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So fast response

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this. its really fast. We had one-s it was very slow. response was delay.. took 20-30 to load a simple game.

    I would recommend this to a friend