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Customer reviews

Rating 4.9 out of 5 stars with 37134 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers find value in the product's exceptional overall performance, amazing graphics, and impressive speed, which contribute to very fast load times and a quiet operation. They also appreciate its ease of use, ample storage, and features like Quick Resume, with many recommending Game Pass. However, some customers note its larger size and express concerns about its price and limited availability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 37,134 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A Powerful Gaming Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The heft suggests a quality build. The unit is silent and the temperature only warm enough to let you know there is a lot of power inside that case. The weak point of the Series X is the UI. It's a catalog of everything: titles, settings, achievements, apps, community, events but poorly organized into piles: the Game Pass pile, the Store pile, the Entertainment pile and the Events pile and a main pile containing owned games, settings, achievements, Xbox Assist, HDR calibration and MS Store. It reminds me of the accumulation of the disorganized collection of tiles in Windows 8; a large number of them pushing items on sale from the MS store. My series X is connected to a large 4K TV but the display looks like it's on a 4-inch phone. Quick Resume is really neat. The game play, graphics fidelity and performance are the reasons I bought the Series X and I'm not disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    I feel the need. The need for speed!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really really love the Series X so far. It’s the speed of the box that gets you. It’s sooooo fast. I had to boot up my One X on another TV and I had forgotten how much slower it is. Games load so fast now and quick resume (when it works right) is amazing. Auto HDR is making old games look even better and the frame rate improvements makes everything run buttery smooth on the LG CX. It’s also whisper quiet. The icing on the cake though is Gamepass. So much greatness streamed to this amazing box for a low monthly fee. There are so many good games my backlog is out of control. Luckily I’m saving so much time on load speeds I may get caught up soon. If you can get one I can’t imagine you being disappointed. It’s a fantastically well engineered machine that works really well. I love it. Good luck and I hope you’re able to track one down because it’s worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great Next Gen Console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system never had a problem with it right out of the box is very silent and not as big as it seems in pictures and the fact that you don’t have to stand it up but you have the option to play it on its sides helped me out a lot. Very quiet and powerful

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Excellent system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new XBox. Perfect for gaming and streaming. Love the new design.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Console, but lacks good exclusives

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is an odd console to review. It’s certainly great in performance with support for 4K 120Hz HDR and improves performance of all games new and old, but as of now it lacks that “wow” factor that really makes it stand out compared to the older Xbox One X. I’ll admit I originally wanted the PS5 but settled for the Xbox due to lack of supply, but when I say that I mean it in terms of innovation, such as how the PS5’s new controller makes games more immersive with it’s dynamic triggers and rumble motors and a lineup of games both current and speculative based on the studios Sony has that just seem more fun. Looking back at Xbox’s history, there aren’t many unique games and franchises that I can think of; Halo, Gears of War, and Forza are the only major ones that I cared for, and even then those were all basically the same game. Fortunately it seems that Microsoft might actually care about delivering on exclusives this time around with its many studio acquisitions. Honestly the best thing about getting an Xbox over PS5 is Game Pass, which isn’t really saying much. While it’s great that players have access to a variety of games they can choose from the reality is that many of them are simply not interesting enough or are games you probably already played, especially if they were AAA games. Take for example the current lineup of AAA games, which includes Skyrim, Fallout 76, Gears of War, Forza, Doom Eternal, and now recently everything that EA Play already had in there like all the Battlefield games, Need for Speed, Star Wars Battlefront, and more: for a new player just starting out, this is an absolutely great value considering all the choices you have. However, for someone like me that generally buys these new releases for the sake of playing with my friends, many of the titles I listed are ones I’ve already played and don’t have interest in playing again. And while all of Microsoft’s new releases will be included with Game Pass, as of now and looking ahead a few months there isn’t anything coming soon. In conclusion, the Xbox Series X is a console that needs more time to really appreciate. It’s great for replaying older games for nostalgia or perhaps those that you missed, but if you’re looking for anything new aside from universal releases like from Activision, Ubisoft, EA, and Take Two you won’t find it here yet.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Amazing gaming experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, sleek, and solid. Coming back to console after years of PC has been great with this device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast and reliable gaming system

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this Xbox as a Christmas gift for my son. He says it runs great! Fast and no lag time. I would recommend for anyone looking for a fast and reliable gaming system that can keep up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite XBOX!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my xbox! I really wanted to get one that still had a disc drive. It's fun being able to buy games from my childhood second hand. It's a wonderful console.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Load times
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    XBOX SERIES X IS IT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!!! I have incredible load times, the Ethernet and WiFi is far better in this and the controller feels so much better. NO issues with heat and I’ve had some 8 hour game sessions. Love it!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Anthony,

      Thank you for taking the time to share your thoughts on the Xbox Series X. We are loving that you love it.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Load times, Overall performance

    Rated 5 out of 5 stars

    You know what it is, get one!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your looking at a series x you likely already know just about everything about it so I will only say that it is as good as they say. I have had it little while now and put a lot of hours in with no major issues and lots of fun! The load screens are ridiculous and the performance is very consistent. Only issues I have had so far have been with the quick-resume feature. Mainly on online games which require server connection. Sometimes when I am opening a game on quick-resume like Hunt-Showdown, it gets frazzled trying to reconnect to the servers and it’s just faster to close the game and reopen it which takes all of about 45 seconds or less to get from closed to matchmaking. Build-quality is the most solid I have felt so far from any system. It feels like you could drop this system on the floor and it would crack your floor.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox series x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful console, extremely capable for its price point and great fun. Been using just over a year and has been awesome for me to game and watch movies/ TV

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Same as PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion ps5 and series X are on par with each other. On spring break I made it my job to get the X and Ps5 (was a 24/7 endeavor). I have played both and basically they are the same. Different controllers (the new Ps5 have the dual sense, but remember it only works if the game developers program for it. Just like the speaker in the dual shock. Not too many games used that). Get what you can. I am coming from only playing the PlayStation (from 3 on) and so far I love the X. Better than the ps5? Each equal (like having two kids love em both the same). ;0 One thing that does set the X apart is the game pass. I am playing Outriders day one for free! So if you get the chance get one or the other or both;) don’t get caught up in the “I am loyal to Sony or Microsoft “ it’s a product not a relationship! Good luck and have fun!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and super fast loading games. Storage is very helpful. No noise...very quiet. Having a 4k tv is great with this xbox

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Xbox series x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product... Amazing graphics.. super fast loading time. Lots of memory.. glad I bought it !

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics on the game are the best I have every seen. The games load almost instantly and the quick switch feature to instantly switch between games is awesome. The game it self is a bit bulky, but it is solid and the fan is extremely quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, faster this was a christmas gift for my son, and he is so happy.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Speed

    Rated 5 out of 5 stars

    Incredible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know there aren’t any console selling on release but I switched from a ps4 and never had an Xbox one. Game pass really is the best thing in gaming. So many games I would be hesitant to buy or even play but can try all I want now. Love the fast loading and the slick interface. The series x controller is also fantastic. My personal favorite controller ever is the wave bird for the GameCube and this controller will probably take my new first place. If you’re coming from an Xbox one I’d maybe wait. But if you switching from PlayStation I’d say go for it. Also, try and snag game pass ultimate around the holidays/a sale. They’re normally 45 dollars for 3 months. Around thanksgiving I picked them up for 20 dollars a piece. You also get three months for a dollar when you first sign up. So for 61 dollars I got a year of the best deal in gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s well worth the money to have this system love how fast it loads and how the graphics are

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Series X 1TB

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift, high quality, performance and speed. Graphics very outstanding. I have a satisfied gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Upgraded from an Xbox one and absolutely love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an Xbox one for years and so many new games weren’t compatible so ended up getting this and love it! It performs well and looks amazing

    I would recommend this to a friend