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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37177 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers express satisfaction with the overall performance, stunning graphics, and impressive speed of this console. Users frequently highlight the exceptionally fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the larger physical size and occasional concerns regarding pricing or availability, the general consensus remains highly positive. Overall, the console is widely regarded as a top-tier gaming device that delivers a seamless and efficient user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1263 Showing 25,241-25,260 of 37,177 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Fast next gen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its fast, definitely the most noticeable thing about next gen. Will need to upgrade... everything. New tv, new headset, but glad i was able to get one! Its not as big as they made it seem

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Buy it now

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great xbox. 4 stars because Im a ps5 guy though All you come to expect from Microsoft.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Xbox for Christmas

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our son for Christmas and he loves his upgrade from his old Xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great system. The unassuming form factor makes it easy to incorporate the system most entertainment center. The increased framerate is jaw dropping. I'm very happy with my purchase and plan to stay in the Xbox ecosystem for many years to come with it's very reasonably price game pass.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We appreciate the kind words, and are thrilled you are enjoying the next-generation gaming experience hosted by your new Xbox Series X Console! From cosmetic configuration, to enhanced computing power and optimized user interface, your new setup truly has it all. We're happy you love it, and are proud to have you as part of Team Xbox. Thank you for sharing your feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my boyfriend as a birthday gift and he loves it! Say the graphics and quality is a lot better than the older Xbox systems. Thanks Xbox he’s one happy boyfriend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price and value of xpass, its a steal.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Minor glitches here and there (as expected) with new consoles, but nothing a restart doesn’t fix graphics are awesome ... remember you need a 4K 120fps tv to get the best performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend it!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for the ultimate gaming experience, the Xbox Series X is definitely worth the investment. I highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five Stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox is great family entertainment. Also physical media, movies and games. Backwards compatibility with older systems Xbox 360, original Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next gen gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I didn’t think there was a big difference between the Xbox one and the series X. But after using it for a few weeks. There is a huge difference, the games load in seconds, I can swap between 4 games and load exactly where I was in just seconds, and the enhancements to the games are a pure delight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality and speed.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The way this console plays most games at 4k 120 fps is insane. Very fast start up great quality, I have bought two and have had them for over a year now and still working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X is a beast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Series X is better than the PS5. You can play older games plus any new gamesmoving forward. The system is super quick. Start up is amazing. Downloading is really fast and uploading from a disk feels even faster! No need to purchase new controllers because xbox one controllers still work on this system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great console

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, I’ve had no issues with it and it’s got a great ease of use. Although lacking in exclusives

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy the best of all the places to buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. Love Best Buy so much. Great service. The best. They are making America great again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with this item. Not sure it was worth upgrading to the max model but i do enjoy it. Not sure if the graphics or anything is that signficantly better than lower tier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next Gen Quality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! The first console I received had some issues with the Bluetooth capabilities (controller and headset not pairing properly) but after sending in my console for repairs, Microsoft sent me a new one and it works great!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Aaron,

      We're sorry that there was an issue with your first Xbox Series X, but glad to hear that the replacement is working well for you. Thank you for your patience; we hope you have a lot of fun with your new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a PS5, Switch, and a PC. Got this to replace my Xbox One X as newer games aren't coming out on previous generations anymore and prefer to play on console vs. PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff is super helpful and knowledgeable and can answer any question I may have prior to a purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So when I got there there was a bit of a wait time but other than that it was good but overall Xbox series x is good there are some things Xbox needs to work on 9/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system! I love the system runs very well! The quick restart is a game changer for busy people. Worth the buy.

    I would recommend this to a friend