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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37177 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers express satisfaction with the overall performance, stunning graphics, and impressive speed of this console. Users frequently highlight the exceptionally fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the larger physical size and occasional concerns regarding pricing or availability, the general consensus remains highly positive. Overall, the console is widely regarded as a top-tier gaming device that delivers a seamless and efficient user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1265 Showing 25,281-25,300 of 37,177 reviews
  • Rated 5 out of 5 stars

    Best Console. No question.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox series X has good aesthetics, discord integration, easy navigation, better specs and also official keyboard supports (Razer Turret) it is just simply the best console on the market right now with the least drawbacks.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Great console, slight overheating problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console is great, but it has a little bit of an overheating issue when standing vertically. The problem went away when I put the console horizontal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crisp gameplay and short loading times

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console, loads games much faster than my old Xbox One S, and plays them better. My only complaint is that when it’s downloading disc games, like COD Cold War, the disc drive does get very loud, but once you fully download the game and start playing, it will quiet down, so I can’t complain much.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great console, very powerful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, very powerful, and good for Xbox fans. Not a lot of good games that I can't play on Xbox One though. Aesthetic is very nice and fits neatly under my TV.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth the extra money. Awesome speed awesome graphics and all the side things like it being a 4k bluray player its a whole lotta wow

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A heck of a deal!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot beat the price this holiday season. I can't believe i was able to get a series x for around the same price as a series s. Thank you best buy for the deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has lasted me all this time and I take care of my stuff, no regrets in buying this console for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Series X. I own the Halo limited edition Series X and 2 series S. Love this console. Its my go to for all things entertainment. I do also have a PS5. I 100% recommend the Series X if anyone is debating to get one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game pass

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Series X can consistently run games at 120 frames per second. The Xbox One X could only hit about half that, or 60 fps. The more frames the console renders every second, the smoother gameplay looks. At 60 fps, games can really feel sharp and responsive, But playing at 120 Hz may require a new TV.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Christmas gift from Santa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too complicated. Gets pretty warm and kind of loud while running. Storage is already full. But we like it for the most part.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X is the best console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Series X. And I love how Best Buy makes scalpers pick up in person. I have purchased 3 of them from BB. 2 for both my OLED's and one for a friend. Best Buy is defiantly the way to go. Set up is a little bit of a pain since you need the app but it's a great console.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    A New Generation of Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty speedy. Don’t see the huge upgrade from my previous Xbox. But at least it runs Netflix faster. I’m ready for Halo. That will be the decider for me... if they ever release it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console lets me stream and play games in 4K.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switched from a one x

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from a one x and on paper there’s not much improvement, but in reality game quality is actually a lot smoother. Textures really pop and games are WAY smoother with faster loading times. I didn’t originally think it would be worth the upgrade but I’m glad I did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an excellent console choice I just wish it came with a bit more storage. Also make sure to buy some dust covers for it, takes in a lot of dust if not covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got as a Christmas present for daughter big upgrade over Xbox one. I ended up playing it almost as much as her so far. Only gripe is I guess to be expected.... But common why couldn't they make the USB c port charge the internal batteries of the controler (face-palm)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Christmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excellent Christmas gift! It was exactly what the kiddos asked for and they are having a blast with it. I am most appreciative of the fact that I was able to get this with minimal hassle and at retail price. These days it seems like people sre getting ripped off left and right by scalpers trying to get these and PS5's. So I want to give a special shout out to Best Buy for consistently doing things the right way! They made it especially easy to pick up with contactless curbside too. I appreciate their efforts in making accommodations like this for their customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful gaming console for my children. Easy to download games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid but not required right now

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Series X is a solid console for what it has to offer right now. You are not getting anything different at the moment moving from an Xbox one X. Yes the console is faster moving through games accessing the store and etc. But there is nothing new. The hope is that Microsoft provides solid exclusives down the line but for right now it is a console that you can wait till next year when there is more to offer. If you want the latest and greatest tech then sure get it. Just make sure you have a TV that supports 4K and HDR. The 120 frames per second does not matter much at the moment since it is mostly for shooters. That will change in the future.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Missing a couple features but still Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new X-Box but, I was disappointed about two things. The top is painted green in the grill instead of a real green light and my Xbox antenna device that was supported by the Xbox one is not supported. Why? Still love my Xbox though,

    I would recommend this to a friend