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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37177 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers express satisfaction with the overall performance, stunning graphics, and impressive speed of this console. Users frequently highlight the exceptionally fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the larger physical size and occasional concerns regarding pricing or availability, the general consensus remains highly positive. Overall, the console is widely regarded as a top-tier gaming device that delivers a seamless and efficient user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1273 Showing 25,441-25,460 of 37,177 reviews
  • Rated 5 out of 5 stars

    Solid!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic console, plays all the Xbox games I have except for a few key ones which would be awesome to have backwards compatible…. But 360 games and OG Xbox games play great on Series X and it’s a great home for my multiplats.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Not a bad system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system itself is super fast and graphics are great. I do like that I can mirror my games on my iPhone as well. Microsoft did an awesome job with the unboxing as well!!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 3 out of 5 stars

    Game pass glitch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox seties x seems to be about the same as xbox one maybe just a little faster and a little better graphics. I bought it in November as an early Christmas gift bundled with 24months of game pass ultimate. All good untill January 1st 2022 and for some reason it says my game pass subscription as been canceled??? Not really sure how that happened or if its a glitch but not happy and microsoft.com customer service says there is nothing they can do for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console, comes with a pair of batteries to start you off. Bakcwards compatibility is dope, able to use discs from my xbox one with no issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little machine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from Series S. Really love having the disc drive. Now able to get rid of my blu ray player. Love devices that can do multiple things. Form factor is really cool too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox pick-up was seamless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy pick-up. Easy process. Highly recommend in-store pick-up option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great console, i own all 3 current consoles and i feel at home on the series x. Now, just need more 1st party software and things will be even better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandkids love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas gift for grandson. He loves the unit and plays it a lot with his brother and friends. Plenty of power and lots and lots of games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greta buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Kinda late to the new gen consoles but I’ve always loved Microsoft’s interface and having a powerful system to seamlessly go between everything is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve completed my console collection and it sins so much better than the Xbox one and it works so good with my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Xbox

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves it bought it for Christmas been very happy with his gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had each model of the Xbox, and this is by far the best console to date. There are almost no wait times (even on old 360 games), the download speeds have increased from the Xbox one X, picture quality of Series X games are amazing. Very happy with this purchase.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy you are pleased with your purchase! We're thrilled to have you as a long-time user, and excited to hear you are enjoying the next-generation gaming experience hosted by your new Xbox Series X Console. Whether playing old favorites or the latest release, we're glad you are finding your new setup meets your needs. Thank you for sharing your thoughts! We appreciate it.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Would recommend!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was super happy we were somehow lucky enough to get the last one in stock. Great speed and storage capacity. And, I love the shape of it and the streamlined look. Feels like it's made sturdier than previous x boxes we have owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox X is worth the extra money. The quality is insane for a next gen. The 4K quality makes the game look so real.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best system available

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great! Couldn't believe i waited so long to get one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX Is always a good choice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing system! Great quality, love the game selection!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is awesome, I know PC gamers won’t agree but for casual gaming this is a good value IMO. I don’t plan on buying really any games between game pass and GameFly subscriptions and the remote gaming is sweet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth picking up to experience next gen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The next generation xbox is here! I've been enjoying my time with this system a lot even though it doesn't have any new games to offer if you already have a huge library of xbox one games you'll definitely have plenty to play and what's great is that they play great on the new system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, games look amazing and the instant resumes works wonders ,just sucks that its only 1TB and you will need to get a bigger storage for it but works great with a external hard drive (if you were using one for the one x) just plug it to this one and your good to go

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Xavier,

      The Quick Resume functionality of your new Xbox Series X Console is an amazing feature! We're happy you are enjoying your time with it. Thank you for outlining your experience for us, we appreciate it. We know having a properly-configured storage system can make or break a setup, so we've put together a resource for our users. Below is a link to our collection of helpful how-to guides, designed to assist our users in achieving an optimal storage environment. Find all you need to enhance your configuration, here: https://support.xbox.com/en-US/help/hardware-network/storage/manage-storage

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Worth the wait

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worth every penny. Much better than PS5. Love the way I can play any xbox game on both xb1 and xbx. Also customer support under warranty is awesome! They gave me a free shipping label to fix my controller, unlike Sony who made me pay!

    I would recommend this to a friend