Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.9 out of 5 stars with 37134 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers find value in the product's exceptional overall performance, amazing graphics, and impressive speed, which contribute to very fast load times and a quiet operation. They also appreciate its ease of use, ample storage, and features like Quick Resume, with many recommending Game Pass. However, some customers note its larger size and express concerns about its price and limited availability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 37,134 reviews
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Price rather high, worth the wait

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, i dislike how the prices have increased throughout the year. Especially since after I bought it, the sales finally hit. However, the product was worth the wait (waiting for 5 years). From switching over from old gen (xbox one s), it is a level up. The load times decreased, smoother gameplay, and the ability to play new gen rated games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Power Your Dreams

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 4 mths. of trying to purchase an Xbox Series X I decided to try one more time on Best Buy's site. I nearly fell out of my chair when viewing 'saved items' in my account and seeing the 'add to cart' available. If you are still looking, use Toms Hardware for updates on availability and the several Twitter accounts listed there for the most up to date drops. This is what I did and it finally paid off. Do not give in the scalpers, you will feel much better after you finally own one for the retail price. The good news is much more stock is on the way and retailers like Best Buy are using methods to counter scalpers. Soon everyone that wants an Xbox Series X will be able to get it. After upgrading from an Xbox 360, it's simply mind blowing playing the Series X. It surpassed my expectations in a console. Talk about value, $500.00 is a bargain. It's impossible to build a PC with Series X specs for that price. The console itself is built sturdy and heavy, almost like a brick. I love the monolith type design. It's very quiet and boots up extremely quick. The cooling fan and the design work well keeping things cool. I read there's been a few reports of overheating but thankfully this system seems to be performing great. The disc loader uses no tray and 'grabs' the disc quickly and loads it. The inputs/outputs are pretty straight forward and easy to understand. Playing Forza Horizon 4 at 4k@120fps is an exhilarating experience and truly lifelike. Going over 200mph and actually feeling like real life is amazing. I've never felt that before from playing a racing game. Mortal Kombat 11 Ultimate looks stunning and the characters move very fast, yet every detail and motion is clear without any lag whatsoever @120fps. The system is worth the wait.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Having Fun

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I bought this! The only issues I’ve run into are the lack of rechargeable battery packs in the controllers and a software issue when initially adding a secondary profile. Otherwise, my family has been loving this. We purchased off brand rechargeable battery packs which helped a ton.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Good morning easy to use and if you have game pass

    |
    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These forms very well has kid graphics and revisions worth it if you have like a LG monitor or TV

    I would recommend this to a friend
  • Pros mentioned:
    Console
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Totally worth it upgrade.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this new system just feels premium. From the controller and cords to the Xbox itself. It's not as big as I thought it would be, it actually looks nice compared to the eyesore that is my ps5. Pairs perfectly with my lg cx oled. Check all the boxes for the next gen features. Games look and play super clean in 120fps with vrr on. Older games feel like Brand new games in 60 or 120fps. Now I'm questioning how I was ever able to play games before at 30fps. Well there's definitely no going back now. I've waited this long for the perfect console and it won't hurt to wait a bit longer for true next gen games. Until then I'll be enjoying my current library the way games are supposed to be played.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Loving it so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can totally tell the difference already from the one x. Runs really great. It’s really quite and the controller feels a little different but in good ways. It is very big though so make some space for it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Mikael,

      Thank you for sharing your experience with your new Xbox Series X. It's great to hear that you love its fast, quiet operation, too. We hope you have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox series s

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it my boyfriend loved it so much it’s so fast and affordable

    I would recommend this to a friend
  • Pros mentioned:
    Load times, Speed

    Rated 5 out of 5 stars

    Love the Upgrade

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and quiet! I love how Forza Horizon 4 looks optimized for series X. Load times are amazing and I have all my older games on external hard drive. I purchased the Seagate expansion card as well.

    I would recommend this to a friend
  • Pros mentioned:
    Load times
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Big upgrade from the Xbox one

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It plays discs very smoothly and the picture quality upgrade is phenomenal. The load times are practically nonexistent and is very quick loading games and movies. My only complaint is that I am not a fan of the shape. It is a little bulky so I had to position it off to the side of my tv set up. All in all it was definitely worth it to upgrade as I’m not a fan of loading times and this system is very quick. Highly recommend to gamers casual or not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Deal in Gaming?

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of February 2021 the following statements are simple objective truths. The Series X comes with the largest hard drive of the three main console manufactures. Microsoft is the only manufacturer allowing the use of the previous generation’s controllers. Microsoft is the only manufacturer allowing backwards compatibility for two or more generations of games. If you consider hard drive space a commodity or a second controller mandatory the Series X is cheaper than its direct competitor while offering similar in game performance on latest gen games. These are all facts. The following is purely opinion based. The two best features currently unique to the XBOX are its ability to upscale older games to HDR10, and the ability to rapidly switch between different digital games with quick resume. The upscaling and rock solid frame rate on older games add something to them that is hard to quantify. It’s not perfect and on some games can be jarring but I have yet to have a bad experience with it and have been really impressed with the effect on Geometry Wars and Battlefront 2(2005). Quick Resume does not get enough credit. Taking a quick break from one game to play another sounds like a small deal. It really is not. Quick resume does not lock in the user. It allows multiple people to play games on the same console without closing the other person’s game. Want to play some multiplayer with your kid and not close your current single player epic? Go for it. Have three kids ranging in age from Lego to Resident Evil? Not as much of a problem. There are a few bad things to say about the XBOX. First, online play currently requires an XBOX live or Game Pass Ultimate subscription. Game Pass is often toted as “the best deal in gaming” and I would recommend trying it out for at least a month to any XBOX owner but this is a draw back. It’s also one shared by Microsoft’s competitors so this is more of a heads up for anyone fresh to the console gaming scene. The second is the proprietary hard drive expansion. Current gen games are monstrous in size and not getting smaller any time soon, they also require onboard SSD storage to run. The days of loading all of a consoles games on a single cheap external hard drive are gone. Now properly managing data storage is a necessary skill as older games (XBOX, XBOX 360, and XBOX ONE titles) can run off of cheaper external hard drives or SSDs while Series X/S titles must be loaded on the internal hard drive or the proprietary external card. To be fair, Microsoft’s closest gaming competitor has this issue as well and currently has their internal storage expansion disabled pending approved hardware arriving on market. If you have to buy from approved vendors only, it might as well be easy to install. Xbox Series X/S consoles do not have as bad of an exclusive games problem as people often say it is. Every professional reviewer in the world has felt the need to hammer on the lack of exclusives. Microsoft knows this. It’s already being fixed. Was being fixed before anyone outside the company knew it was a problem. XBOX owns some of the best game design companies in the worlds these days. The exclusives are in development and the multiplatform games are coming constantly. Series X enhanced titles are surprisingly common and are typically good if you want some eye candy in the meantime. Finally XBOX stock controllers do not come with built in rechargeable batteries. Anyone familiar with how short the life can be on these should consider this a perk. There are Xbox 360s still in service today because the controllers can use batteries or have their rechargeable battery pack swapped out. TLDR: The Series X is the best deal in gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Load times, Overall performance

    Rated 5 out of 5 stars

    Next Gen is now the Current Gen

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend upgrading to the Xbox Series X. The load times for next gen games is extremely quick compared to the Xbox one. I upgraded from an Xbox One X and as far as the picture quality goes, the difference is minimal. This will change once developers utilize the Xbox Series X increased power. You will see a significant increase in overall performance if upgrading from the Xbox one. I’ve enjoyed the few next gen games available and look forward to all the Xbox Series X exclusives being released in 2021. I’ve had zero problems transferring my games via network transfer. The transfer speeds were very quick. If you’re able to upgrade, do yourself a favor and update to the next gen console.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    A Console that will not Disappoint

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Xbox X has to be one of the best gaming systems that I have ever come across. Graphics are amazing especially for the 4K fields. Speed delivers and I appreciate being able to install a 1TB memory card into the console instead of a hard drive or the SanDisk. I will admit to being new to the new system since my old xbox is almost a decade. You will not be disappointed. Take advantage of any sales / discounts.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    So far, so good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice system with plenty of storage, great graphics and very easy to start up for a new user.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics and speed. The 1TB gives lots of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox X

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an Xbox, and it does Xbox things, like gaming. It is also great for connecting to streaming services. Everything loads fast and is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Xbox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my sons second Xbox, it works amazing and he has had no issues at all (until his sister tripped on the usb cord, which is why this is his second one) has great storage and works perfectly for his gaming capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Absolutely Love!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been playing xbox for a very long time… I was using a regular xbox one for about 3 years then upgraded to the Series S, now the X. It’s very amazing how surprisingly fast this new Xbox Series X is! There is very minimal delays with opening games and the download speeds seem significantly faster than previous models. I’m absolutely in love with how this Xbox performs, especially with the graphics!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been great, I was concerned about cost at first, but still having a DVD player is a plus; the graphics, sound, and speed are better than the old model.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Best console ever

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say i was skeptical on purchasing another consile but once i downloaded my first game on the xbox series x and saw the loading speeds faster than space travel and the graphics better than vr i was so glad i did and upset i hadnt done so sooner. Amazing product in every way

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Definitely would recommend

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better performance than my previous Xbox, 4k image quality is very sharp

    I would recommend this to a friend