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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37177 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers express satisfaction with the overall performance, stunning graphics, and impressive speed of this console. Users frequently highlight the exceptionally fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the larger physical size and occasional concerns regarding pricing or availability, the general consensus remains highly positive. Overall, the console is widely regarded as a top-tier gaming device that delivers a seamless and efficient user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1290 Showing 25,781-25,800 of 37,177 reviews
  • Rated 5 out of 5 stars

    The most wanted gift for the holidays

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely one of the most wanted gifts and most difficult to get gifts, but if you purchased it, it is a good accessory for your entertainment with excellent quality games, streaming apps, 1tb capacity and integrated blu-ray player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice but not as exciting as hoped.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 15 year old was super excited to get this new console! She isn't a big gamer but enjoys all the extras that comes along with the upgrades. She was very disappointed that the games that she wanted to move to the new console were not compatible as hoped though.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice upgrade

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as should and expected. No know issues currently with the console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    series X

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love My xbox we have the original, the 360, 2 xbox ones, and now the series X. just wish I had waited for the christmas discounts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming console

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming experience ever on my 4K screen awesome picture quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X box & ps5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are hard to come by and the return should be a lot longer than two weeks that’s my only grief with Best Buy especially for Christmas you buy it when you find it because they’re hard to come by 

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X is awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just excellent. was able to just buy online and go pick it up. Pretty easy and the xbox rocks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Girl friend bought this game system and she loves it compared to the one s the picture and display of the system is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome game station

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, just make sure you TV runs 120Hz frame rate, smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE PERFECT GIFT FOR CASUALS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying to get my younger brother and father to move to the PlayStation ecosystem I caved and bought them a Series X. They'll use it to play Forza, racing sims and sports titles. I just couldn't let them use that old VCR Xbox One anymore....

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Beautiful

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is Awesome! Great graphics!! Many games and options!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good console, definitely updated and still running great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great system, even though it’s my second Xbox series X. My first one wouldn’t power up after a few days of use, but bestbuy helped me secure a replacement and I couldn’t be any happier. Me and my son love playing avengers on this system and nba 2k21.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded from Series S

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't resist the discount in december and upgraded my Series S. Totally worth it. Flight Simulator looks so much better on my 4k tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome sauce

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing product. My son is in love with it he says it works better with the Internet there’s not as many glitches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Dude

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from Xbox one way faster uploading.Lg oled works perfectly with it.you gotta use the pixel clean every time.No screen burn.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox x

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    incredible console, and at a fantastic price, good attention from the sellers and important information about the product that best suits you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, friendly curbside gamers delight

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this product up curbside. The process was fast and friendly. The associates wore masks and were social distancing. The product was in perfect condition. Easy and fast set up. I would recommend this Xbox series X to anyone and the service that came with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Console Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worth every single penny and every single second I spent waiting in a virtual line (4 hours). If you can get it, then do it!! I went with X Box X over PS5 because we have a PS4 and haven't had an X Box/Halo in far too long. Hope to get PS5 soon too.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Kate,

      Thank you for sharing your thoughts with us. We are happy to hear that you are enjoying the Xbox Series X.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love gaming and with this purchase, I completed my console collection. The Xbox runs well, the backwards compatibility is great!

    I would recommend this to a friend