Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37177 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers express satisfaction with the overall performance, stunning graphics, and impressive speed of this console. Users frequently highlight the exceptionally fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the larger physical size and occasional concerns regarding pricing or availability, the general consensus remains highly positive. Overall, the console is widely regarded as a top-tier gaming device that delivers a seamless and efficient user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1291 Showing 25,801-25,820 of 37,177 reviews
  • Rated 5 out of 5 stars

    Can believe it was on sale for 350 bucks

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on sale for 350 and Best Buy also gave me 150 for my series S trade in. First time using Best Buy trade in program and very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox for sale

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system for an upgrade! I was able to download games quickly while playing so by the time my nephew wanted to play his games it was ready.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the upgrade

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great hardware upgrade from the standard Xbox One X. I'd recommend it to anyone that does not have a PC. Same controller as the last gen other than one button added. Smaller than the PS5. The resume feature is great to have when switching between games.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear that you would recommend the Xbox Series X. We hope you continue to enjoy your upgrade. Thank you for sharing your thoughts!

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox Series X

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X was designed for 4K gaming (and 8K video). In fact, the console is so powerful that some of its features won't even work on older 4K TVs. Once you upgrade your 4k television, enjoy the full video graphics of the best Xbox console by far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console!! Haven’t played console games in years, decided to get this new one, had a Xbox 360 years ago do I decided to get another Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product for Amazing Price. XBOX lover :)

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. the Gaming experience is so good. I would recommend this product for any one. My Kids definitely enjoy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It good I like it. I turn itnon it vroom then pway game mmmm I like. Ps5 no xbox yes ok where is the winner with chickendinners? Ok wowsers I like thenboxes rhat play

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    XSX

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One the best purchases I’ve made. Run extremely smoothly and looks beautiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is amazing play, work good and good resolution, perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Console on the Market!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE my XBOX Series X. Obviously they're hard to come by in todays market, and resell value is overpriced, but if you're looking to try and snipe (get for retail value) a Series X, BestBuy is the most secure company to buy through in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 4 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console is great for the most part, however there have been some issues that come with purchasing a new console. When it works it is fantastic.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Oscar,

      Thank you for taking some time to outline your experience for us. While we're thrilled you are enjoying your Xbox Series X experience so far, we're sorry to hear you have encountered some issues while setting everything up. For any issues in the future, we recommend visiting the following link to our support team and helpful tutorials on solving all of the most common issues our users are facing. Find all the info you need to get up and running, here: https://support.xbox.com/en-US/contact-us

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Amazing console

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you were some of the lucky few to get your hands on this system then you already know this console is amazing. My only complaint is Microsoft should have atleast made changes to the controller to make the system feel fresh and new..little changes go a long way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectly boxed. No damage or marks of any kind. I'm very satisfied with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came here for the giftcard

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope i win. Xbox is great for anyone reading this. Gamepass has everything that i wanted to play for my limited time i get to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    After trying both PS5 & Xbox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down Xbox IS the gaming system. The best feature, to me, is the options for Xbox ultimate subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaces my old One S console. I mean... it’s still *really* early in the release cycle for new games, so there’s that. But I can say that so far — wow. This thing is awesome. SO FAST. Awesome boot up times. Would recommend once the stock levels are back up.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Drew,

      We're so glad you're enjoying the speed of the Xbox Series X and hope it continues to impress. Thanks for taking the time to share. Wishing you happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Got Lucky or Finally in Stock (for 5 minutes)

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was lucky to get this due to Micrsoft supply issues. This needs to be fixed. Otherwise, this product is great. I recommend if you are fortunate to be able to order one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My ne2 xbox

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well , having an Xbox has always been part of my kids and I growing up and not to mention…older too , it’s plays my old dvd’s and music, Iv also enjoyed playing some of the new games as well

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, but I don't know that it is necessarily worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for gamepass and Having the disc option

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine, combined with gamepass for free with doing Microsoft Rewards. It ends up paying for itself. Also if there is a new game not on gamepass, I can just rent the disc version from the library and get the best version of the game.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Mase,

      The combination of your new Xbox Series X Console and an Xbox Game Pass Ultimate subscription is truly a match made in gamer heaven. Having a nearly-endless supply of exciting titles to explore is the only way to game. We're thrilled you are enjoying the optimized experience! Thank you for taking a few minutes from your day to share your thoughts. We appreciate it, and are glad you are pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft