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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37177 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers express satisfaction with the overall performance, stunning graphics, and impressive speed of this console. Users frequently highlight the exceptionally fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the larger physical size and occasional concerns regarding pricing or availability, the general consensus remains highly positive. Overall, the console is widely regarded as a top-tier gaming device that delivers a seamless and efficient user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1301 Showing 26,001-26,020 of 37,177 reviews
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    4k lookz great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics look great, but games being over 50+gbs will fill up the 1tb of memory capacity. Other than that great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best xbox yet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obviously THE best Xbox they have made to date. Only real downfall is the harddrive space. Please Microsoft, give us more space on the internal hard drive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Series X is a powerhouse waiting to be unleashed by more Next Gen games. So far the library is not big enough. But the available games run and look amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FAST and SMOOTH

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE SUPERIOR CONSOLE. The loading times are just INSANE. Playing at 120Hz is INSANE. I don't use the 4k functions because 4k monitors that display 120Hz are TOO MUCH MONEY. BUT, this console is Microsoft's greatest gift to the gaming community!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled to hear you are enjoying your new Xbox Series X Console, and the truly next-generation gaming experience it hosts. From near-instant load times, to optimized graphics and computing power, your new system has it all. We're excited you are taking full advantage of your capabilities! Thank you for taking a few minutes to share your thoughts with us. We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Cons mentioned:
    Heat

    Rated 2 out of 5 stars

    CONSOLE SHUTTING ITSELF DOWN

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was loving it up until it started shutting down on its own dont know if its overheating or just defective its in an open space with room all around the system doesnt seem too hot but still shut itself off 3x today and there was no error message when turning it back on. pretty disappointed seeing as theyre sold out everywhere so HIGHLY doubt Ill get a replacement and definitely not sending a BRAND NEW console to be fixed and refurbished by Microsoft that I just paid over $500 for NEW

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We’re sorry that there’s an issue with your Xbox Series X. Our team at Xbox Support may be able to help. We recommend contacting them for assistance here: https://account.microsoft.com/devices

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Xbox series X is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this console, runs 10 times faster than my old first gen Xbox one. Graphics are clear and smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console I’ve ever owned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The resume feature is the best part of this new console. I can leave a game paused then start watching Netflix and come back a few days later and the game is still paused in the same spot I left it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Online Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system with huge functionality and media integration. IMO the first party exclusive selection isn't as good as PS5, but the online experience is much better, especially with Xbox Game Pass Ultimate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 day delivery, good price, great overall. Replaced xbox one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product highly recommended worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbelievable Purchase - Xbox Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent next generation console. My last console was the Xbox 360 and this thing feels like a new universe. 4K UHD HDR 10 gaming at 120 fps? GET OUT OF HERE! If you can, buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 4 out of 5 stars

    great console

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great console at first glance when you turn it on it is just a xbox one x but it is so much faster and loads are lightning speed

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Chris,

      Don't let the appearance fool you, inside your new Xbox Series X Console is a next-generation gaming beast, ready to take on anything you throw at it. Featuring near-instant load times, optimized computing power, and enhanced graphics capabilities, there's not much your new system can't do. We're excited to know you've found it to your liking! Thank you for sharing your thoughts with us. We appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me n my husband brought this for a bday gift, very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming console on the market, my son uses it all the time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son loves it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves it…can’t go wrong with an Xbox, and took advantage of an excellent deal/promo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Boom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the xbox is running smoothly with no issues. I would say it is a great gaming software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great next-gen console

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty wonderful all around. The Dolby Vision and few other technical capabilities over the PS5 are a nice touch, but I still find myself gravitating back to my PS5. That’s just personal preference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed with performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had the console for a couple of weeks but am really impressed with it. I primarily play FPS games, and noticed a big difference right away in Warzone. I am really excited to see what game developers can do with the console in the future.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Zach,

      Thank you for sharing your experience with us on the Xbox Series X. We are happy that you are loving it and its features.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to play 4K at 60FPS is great. Also, loading is faster. I got both the PS5 and this, and I love both of them. Can't go wrong with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent video game console, I am happy with it, the resolution to play is excellent, I would definitely buy it again!!

    I would recommend this to a friend