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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37177 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers express satisfaction with the overall performance, stunning graphics, and impressive speed of this console. Users frequently highlight the exceptionally fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the larger physical size and occasional concerns regarding pricing or availability, the general consensus remains highly positive. Overall, the console is widely regarded as a top-tier gaming device that delivers a seamless and efficient user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1302 Showing 26,021-26,040 of 37,177 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    I'm excited.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's heavy like a cinder block but fast as all get out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Xbox ever! Needs more storage included.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance. Great selection of games. Given that the X/S optimized games are required to be installed internally (either in the internal HD or expansion SD card), there really should be more storage memory included on consoles. Expantion SD cards are limited in size and are rather expensive (compared to external solid state hard drives).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the time and hassle to track one down!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was one of the lucky few to get one and it was worth the time and hassle to get it! Arrived early than expected so that’s a plus! Gaming at 4K @ 120hz with HDR on my LG CX is amazing! Auto HDR, FPS boost, Smart Delivery, incredibly quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    System is great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is great andd very fast and able to do my highend internet no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The XSX is hands down the fastest console I have played on. The bootup times for the games are much faster so now I don't have to wait for my games to load up. Is slightly large for my gaming space but the new features are greaat

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you've been enjoying the near-instant load times hosted by your new Xbox Series X Console! Its speed is truly impressive, and a sure sign of its next-generation gaming capabilities. We're happy you love it! Thank you for taking a few minutes from your day to share your experience with the community. We appreciate it, and are glad you are pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Yay

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a fight and a half got it when preorders first opened up refreshed page 100 times finally got it in my cart but it wouldnt let me pay i said nah uhh i am not removing this from my cart came back hours later payment went through

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Xbox vs PlayStation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first ever XBOX purchase, I’m a Sony fan but the design on this Xbox is amazing and the quality is even better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife of the year

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hubby was very surprised and excited. Now I can’t get him away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for upscaling and gamepass.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, gamepass is good. Missing exclusives games for the time being. Could wait on a purchase until the lineup is worth it more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox x

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great excellent staff very kind and very polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the 1st Xbox One console that was released a 500gb model decided to upgrade to series X 1 TB model download speed is incomparable to Xbox one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing birthday

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing birthday for my son!!! He was so happy and it made his birthday that special!! Ty Best Buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox for husband

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Packaging was nice and sturdy. Xbox came fast and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great solid console. Was glad to see they were in stock on the shelf after the fiasco of not being able to get one. Just now need to buy a new tv to take full advantage of the consoles capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft hit a home run

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this Xbox. Looks cool, runs cool and is built like a tank. Picture looks great and the SSD is a huge upgrade from the Xbox one. Controller has textured grips and triggers, which is a nice change. Very happy with my purchase

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are happy to hear that you are enjoying the upgrade to the Xbox Series X.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best deal in video gaming!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fantastic machine! It has all the bells and whistles you come to expect from an Xbox. Couple that with Xbox Gamepass Ultimate, and you have an incredible value! Download Microsoft Rewards and you never have to pay for Gamepass again!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We appreciate the kind words! When it comes to next-generation gaming, there's simply no beating the combination of your new Xbox Series X Console and an Xbox Game Pass Ultimate subscription. With so much exciting content to choose from, you'll never run out of viable options of what to play. We're thrilled you've paired the two, and have been enjoying the experience they host. Thank you for sharing your feedback! We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Beyond 5-star Experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service far exceeded 5-star! Patient, kind and he was in training and did an excel at job. Always happy with quality of products as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Great upgrade from my Atari 2600. Too bad Pitfall isn’t backward compatible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for my son and he reports significant improvement in his gaming since upgrading to this console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In and out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got approved for a line of credit with a best buy card and ended up walking out with a new Xbox in under five minutes. Staff was friendly and fast.

    I would recommend this to a friend