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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37178 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers express satisfaction with the overall performance, stunning graphics, and impressive speed of this console. Users frequently highlight the exceptionally fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the larger physical size and occasional concerns regarding pricing or availability, the general consensus remains highly positive. Overall, the console is widely regarded as a top-tier gaming device that delivers a seamless and efficient user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1319 Showing 26,361-26,380 of 37,178 reviews
  • Rated 5 out of 5 stars

    Yeah

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty sweet. Pain in the … to setup, too many menus and requirements, but once you’re rolling yay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine. Needed an upgrade and this was a good machine for the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great xbox console

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what a console, microsoft put everything in it. Ps5 and Xbox both are great though ps5 has more exclusive titles but microsoft is workin on more exclusive games. I got lucky I got one. Looking forward to put lots of hours on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved how easy the process was to pick up my new xbox! It was in perfect condition and its running amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming system

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has been using his constantly for the last year and hasn't suffered with any issues. It doesn't drop wifi connection and has been very reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works and I haven’t had any issues. It shut off on its own twice but that happened more often for my Xbox One X. Other than that it’s great for the games that I have now. Can’t wait to try new games that take full advantage of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loves his new Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing the old Xbox for this model. Seems like all the old accessories work with this model so that's a win for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox Ever!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Xbox I've ever owned. If you can find one, buy one immediately! Even with the lack of new next-gen games, the added power and SSD make playing your backlog of previous-gen games a much better experience.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Daniel,

      We're thrilled you believe your new Xbox Series X Console is the best you've ever owned! We're proud of the package we've put together, and couldn't be happier you are enjoying your time with it. Thank you for sharing your experience, we appreciate it. If you are looking to amp up your sessions, we recommend pairing your new system with Xbox Game Pass Ultimate. In doing so, you'll gain instant access to hundreds of exciting titles, gathered from across all genres of gameplay. Find all you need to get started today, here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good and bad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been good with the xbox and bad experience with best buy at the same time because I order a PS5 digital edition the same day and I still waiting for it. It’s been a month of waiting and there’s no one who can give me an update.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd Series X, Zero Issues With Either

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Series X. So I know what to expect with the system. No issues with the first one or this one either. Excellent system. Basically like having a mid-high range PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual a great piece of hardware. Sadly no intriguing single player games that are exclusive to the Microsoft platform

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chava

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was very excited to get the Xbox. Since i work away from I still get to communicate more with him while we game online. Thanks Xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Series X

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as a Playstation and Nintendo fanboy this is my first Xbox since the 360 and it's been great. GamePass is a great way to play so many titles w/o the $60+ commitment by buying a brand new game you might not like.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Vic,

      We're happy to have you as a new member of Team Xbox! And, couldn't be more excited you've been enjoying the experience and performance hosted by your new Xbox Series X Console. It's our most advanced and optimized system yet, and we're thrilled you've found it to be a beneficial addition to your home setup. Thank you for sharing your experience! We appreciate it.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Rainy days

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sitting in the house on rainy day Especially on a sunday is no fun unless you have an xbox to make the day better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insanely fast load speeds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge fan of the fast loading times and smooth frame rates, even on last-gen games! I don't think I could ever go back to the way things were before and I'm looking forward to what the new year brings in terms of new games to play!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    plays very good, quality is very good. very realistic. super fun to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the job done well! It runs pretty much any game 4k 60!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great product. The only downside was that it arrived to the store later then originally indicated when it was purchased. I would definitely recommend this product to anybody looking for a next generation video game console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Welcome to the next gen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the upgrade from an original Xbox One. The new Series X was hilariously simple to setup. Existing games load extremely fast and there is a huge difference in video quality with the new system connected to my 4K tv.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on upgrading to Xbox Series X! We're thrilled that it was so easy to set up and start playing, too. Thank you for sharing how much better and faster games play on it; we hope you have a lot of fun with your new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best Console system

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far best console system i've had. Tones of free games of the microsoft store. Only the best!!

    I would recommend this to a friend