Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37178 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers express satisfaction with the overall performance, stunning graphics, and impressive speed of this console. Users frequently highlight the exceptionally fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the larger physical size and occasional concerns regarding pricing or availability, the general consensus remains highly positive. Overall, the console is widely regarded as a top-tier gaming device that delivers a seamless and efficient user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1324 Showing 26,461-26,480 of 37,178 reviews
  • Rated 5 out of 5 stars

    Amazing console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series x is a amazing console, people are saying it’s loud and it over heats but it does not. It work very well. The only down part is that the controller still has battery’s instead of it being a rechargeable controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite Console

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Play this every single day when I get the chance. It’s a great way to decompress and play all the games you live across the board

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly the price was very high. Really wish best buy still offered military discounts prices are out of control.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the 140 fps That This Console Have To Offer In Combination With My Monitor games couldn’t be any better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new console. Coming from someone who has primarily been a Playstation user for so long, I dont regret the switch over. For $500 you are getting a top notch gaming experience, and it is well worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Size will need to be bigger soon

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance but drive size is concerning. Most games are nearing 100 gig in size so you might be able to hold 10 games.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Chris,

      We're glad that you're enjoying the performance of your new Xbox Series X. If you need more storage space, you have a couple of options. For best results, we recommend investing in a Xbox Storage Expansion Card, which adds 1TB of SSD space to your console. Another option is to connect an external hard drive, which allows you to store extra games and play games from it that haven't been enhanced for Xbox Series X/S.

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good purchase

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best device I ever got, came in handy. Been using for almost 3 years and I think this is the best device i got.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ton of Bang for the Buck!!!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fast system that is built for the future. Lightning quick loading times and 4K gameplay make this a must buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Super quiet

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fan noise is non-existent, even on 4k titles. Gamepass is a great value. Hooked up to an LG cx 55, gaming looks fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super recommended, it has a lot of memory, excellent quality and at a good price, I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent consul

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best consul out there well worth the money. Overall, five stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The X

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy. The Xbox transferred all of my info from my Xbox app. Was able to use my xbox 1 controllers and steering wheel. Only down side is memory size with how big some of these new games are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, and amazing customer service. The pre order was rough, but that’s not Best Buy’s fault. From there to pick up everything was great. I highly recommend the series x. Coupled with Game Pass the Xbox is a perfect fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Power

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for my stepson at the time and he loved it. No issues with system and great console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Xbox. It has been years since I've owned any game system and was extremely happy to have reserved one on the first day of pre-orders. The load time and visuals are excellent. Ive had no issues or complaints so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Xbox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming on my 1080p tv. I took it to a friends to use it on 4K tv and it was a bit slow loading up and froze once. Not sure if an issue with tv or device. Also, real nice and convenient for media entertainment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excited to buy! 0 regrets

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine with computing power. Huge upgrade compared to my old Xbox One S. Just make sure you have a monitor or TV that will let you fully enjoy the experience if you can!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product just lacking exclusive titles like Sony. Best console is going to depend if you play multiplayer or single player games. If you play multiplayer get whatever console your friends have.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was added to the game room and all my guests and company have no complaints

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great product but can be broken

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox series x is a fantastic product but the disc drive can be faulty and break really quick! This doesn’t happen to everyone (obviously) but it can be bad if it happens and you don’t have the warranty or if it break and you don’t return within the 30 day return policy (14 for my bestbuy elite members) . This is still a great product but honestly if it happens again I’m just going to stick to my pc with my rtx 3090 and my ps5

    I would recommend this to a friend