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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37178 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers express satisfaction with the overall performance, stunning graphics, and impressive speed of this console. Users frequently highlight the exceptionally fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the larger physical size and occasional concerns regarding pricing or availability, the general consensus remains highly positive. Overall, the console is widely regarded as a top-tier gaming device that delivers a seamless and efficient user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1328 Showing 26,541-26,560 of 37,178 reviews
  • Rated 5 out of 5 stars

    New XBox X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Wish they wouldve kept the optical audio output, or allow bluetooth connectivity to soundbars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Regrets!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an awesome console! Set up and installation was so simple and quick! Love that load up time and game installation is so much faster! Also love that you could use xbox one controllers (great to save money on them lol).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product does what it states it does. Best buy had a deal goung on it when purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent upgrade. Better graphics. Fan keeps it cool after many hours of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic gaming machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily worth full price for the quality of the system and the video quality is amazing especially on a 4k tv. If you dont need the disc drive or 4k I'd save the 200 and just get a series s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Console

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft has outdone itself. The Series X is the smoothest console yet. Could use some more storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love with this console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a fan of xbox since I was a little joy and this is one of their best work of building a console. The controller is well built as well. Purchased with xbox all access and is a must have

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 4 out of 5 stars

    It's an xbox. What do you expect?

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good and everything. Just wasn't worth the trouble of waiting and trying to get.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Best Xbox

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is the best Xbox by far, easy to navigate, fast, and looks amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My sons loved the Xbox X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick response in uploading games and good wifi signal for online gaming. Both my sons enjoy there Xbox X consoles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Value and Most Power in Console Gaming

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this console and it looks great on my new TV! Was able to get this in January with some luck and gamepass has only gotten better since then. I sold my PS5 to grab this bad boy and haven't looked back!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Steven,

      The combination of your new Xbox Series X Console and an Xbox Game Pass Ultimate membership is a match made in gamer heaven. We're excited to hear you've paired the two, and have been enjoying the elevated experience it hosts! Thank you for sharing your thoughts with the community. We appreciate your feedback, and are glad it was a good investment for you!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Everything Expected and More

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this console. Moving up from the Xbox One S, which was not a bad console, the improvements are incredible. Easy to get caught watching how smooth Assassin’s Creed Valhalla or Forza Horizon 4 play on this in 4K/60

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a really good purchase, had it for months still good as new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X - THE GOAT

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean.. Who wouldn't give this 5/5!!! I was one of the lucky ones to get it from Best Buy and I have been playing it ever since. I love the new shape and interface. Microsoft knocked it out of the park again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New generation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was fortunate enough to get one during the initial preorder. It’s a great system but if you weren’t able to get one don’t fret because the bugs are still being worked out and the launch didn’t bring much in terms of games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox X Series

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its Been A Pleasure Joining the Microsoft Family. I love my Xbox Series X and you wont regret buying one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next Gen!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a very well built machine and worth the upgrade from an original Xbone or Xbone S. If you have an Xbone X then you may want to hold out for a bundle or discount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far, its been amazing. what can i say. it seems to be built like a tank and really exhausts the heat well from its design. wish it still had an outgoing HDMI port to use it as a media hub like we did with the Xbox one X

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console I've purchased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was happy I managed to get one during a restock and have 0 complaints. It is working perfectly fine. To anyone else trying to get one I wish you the best of luck and hope you get the same enjoyment I do from playing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend this system from Best Buy. They always have the best products.

    I would recommend this to a friend