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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37178 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers express satisfaction with the overall performance, stunning graphics, and impressive speed of this console. Users frequently highlight the exceptionally fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the larger physical size and occasional concerns regarding pricing or availability, the general consensus remains highly positive. Overall, the console is widely regarded as a top-tier gaming device that delivers a seamless and efficient user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1340 Showing 26,781-26,800 of 37,178 reviews
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The series X is awesome. I was one of the lucky ones to pick one up on Xmas eve. I use the streaming feature the most, when the family wants to watch something in the living room I just steam the game to my iPad.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Manny,

      We are so happy to hear that you are enjoying the Xbox Series X and its awesome features. Thank you for sharing your experience with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Series X

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system so far, large library of updated previously released games. But I would hold of buying any new gen system because the lack of new games that take advantage of their updated hardware.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty awesome so far! The kids and I are definitely getting some good play time on it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased my Xbox One online. Picked up in store a few days later. Everything was streamlined front beginning to end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller that came with the system stopped working after a few days but other that that no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Xbox Series X is awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this Xoox for our son so he could upgrade from the old Xbox 1. He loves the new Xbox!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing gaming experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thrilled with the Series X, I bit the bullet and subscribed to Game Pass Ultimate so that I could try out some of the games. I have a Day One Xbox One, the overall experience on the Series X is a big improvement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Series X. I used my standard Xbox 1 for years and the difference is huge in terms of load up time and 4k display capability. For example, GTA loads crazy fast on this console. 10/10, worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console that finally delivers.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Interface is so responsive, quick launch for X/S games finally delivers on expectations from the last gen consoles. The capabilities of this console are far beyond even the XB1X

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why are you waiting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system with plenty of gaming options. Very customizable down to the lighting on the controller and system itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console ever!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast loading times with great exclusives such as Starfield, Halo and Forza. The specs beat the average PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Box was damaged with ripped paperwork inside

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box was badly damaged and the instructions inside the box was seemed used and ripped.. Looks like a return. I ask for a new box and they said no..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Games will only get better with time as exclusives start pouring on and developers learn how to use the superior hardware. Can't go wrong here. The xbox Gamepass is the best as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review Xbox Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast loads and handles games like Space Engineers with ease, only issue I have had is clunk sound on boot up from Blue Ray player , but it seems like every one is having same problem. Doesn’t affect operation so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Halo Fan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I am a fan of HALO. I am also waiting for the integration of Windows 11. I love the sizing of the controller compared to the PS5. Wished that there were more titles for Microsoft.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer service ever. I had been trying for a year and a half to get an Xbox x for my grandson. I was alerted to stock available and within 5 minutes had his Xbox. Pickup was easy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    XBOX !! Yes!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game playing unit!! Kids love it and spend hours enjoying it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our XBox!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game system. The kids and I love it. Set up was quick and easy, we have been XBox gamers for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Xbox

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the new Xbox for our son for Xmas. Great control plays better than previous generation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X is a great system

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox series x is great. Definitely recommend picking up one of these the first chance you can love my system. Could use a little bit better storage.

    I would recommend this to a friend