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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37178 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers express satisfaction with the overall performance, stunning graphics, and impressive speed of this console. Users frequently highlight the exceptionally fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the larger physical size and occasional concerns regarding pricing or availability, the general consensus remains highly positive. Overall, the console is widely regarded as a top-tier gaming device that delivers a seamless and efficient user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1373 Showing 27,441-27,460 of 37,178 reviews
  • Rated 4 out of 5 stars

    Xbox good, Microsoft has less to be desired

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would give a 5 but in all honesty a 4 is what i will give it because the software updates are pushed with no option to make a choice on the updates with Microsoft. The user agreement sucks.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of the line graphics, user friendly interface, and with game pass you can’t go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ahejdbdbd x c fnfnfnfbfbdbwjwkd dmakd c dmdn4 dmrnrn

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox is xcellemt!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    XBOX was so hard to come by last Christmas but Best Buy came thru when I needed it most!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from an original xbox, this is pretty amazing. Still plays every original xbox game I have tried also. All in 1 media center.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful console was impressed fast loading times on games and browser and entertainment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Downloads

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 13 loves this, mostly because it downloads games much more quickly than our old xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next Gen xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox series X its a next Gen Gaming console, pair it with a 4k 60hz TV for best results, I connected it to a 1080p TV and the pixels were very visible on the 4k TV the pixels are gone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an XBOX series X how can you go wrong especially at the sale price. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product and very comfortable controllers than other gaming consoles.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console but no new games so that’s a bummer. I have no issues with the console. Great graphics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox is seamless to use if you already have a Xbox 1. The console is powerful and upscale all of the current gen games. Only draw back is no exclusive title to show off its capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Console Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Series X has amazed me on how powerful of a system it is, and the library from GamePass and it’s backwards compatibility options are worth having the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox one

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great console worth every penny saved recommended for a gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console so far. Controller charge lasts several hours.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Never Powered On.But there is something you can do

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never Powered Up... Dead On Arrival. Did a warranty claim with Microsoft because due to the high demand, Best Buy would only refund. So if anyone else is having issues, there is a one year warranty through Microsoft and they have some on hand for these purposes. Was told it would ship in 4-6 days once they received mine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not flawless

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wednesdays game nights FTW. Love Playing games in 4k at 120fps, image quality it too notch. I am a dissatisfied however with some of the issues I have had with this. I had to pay Dolby for an Atmos license but you can't use eARC without the sound cutting out at 120hz. This is an issue with several TV brands so it isn't my Sony that's the issue. I get HDMI 2.1 is bleeding edge but this is a little frustrating.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you're enjoying your new Xbox Series X overall, but sorry that there's an issue with the sound on your Sony TV. First, we recommend updating the firmware on your TV set to see if that resolves the problem. If that doesn't work, please reach out to our team at Xbox Support for assistance: https://support.xbox.com/en-US/contact-us

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Beautiful! But we had a critical issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console but something happened with ours where it just wouldn’t turn on one day. Wasn’t overheated or anything. We were on the phone with Microsoft for over an hour troubleshooting it and ended up having to send it in... will be 3-4 weeks before we either get it back fixed or get a new one mailed to us. Normally Microsoft would send a loaner while it’s being fixed but with the lack of product available right now we must wait

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backwards compatibility = game changer.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a ps5 as well but Microsoft has really make the series X hard to ignore. Couple this with gamepass and you a great catalog of games to play. New and old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox gamer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    xbox is the only system i have played on so i will continue to play and buy it.

    I would recommend this to a friend