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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37177 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers express satisfaction with the overall performance, stunning graphics, and impressive speed of this console. Users frequently highlight the exceptionally fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the larger physical size and occasional concerns regarding pricing or availability, the general consensus remains highly positive. Overall, the console is widely regarded as a top-tier gaming device that delivers a seamless and efficient user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1432 Showing 28,621-28,640 of 37,177 reviews
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controler is not rechargable had to spend more money to make it rechargable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice console. Best if you have a QLED or something that supports the refresh rate for the best experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X Box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love it .No marked up prices during Christmas I greatly appreciate having a Best Buy in my area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X Box Series X is Amazing and Powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    X box series X is the latest in the series and it brings the latest in technology and power. So glad that i was able to find it and buy it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Series X is Good for Now; Will be Awesome Later

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X utilizes its powerful specs to significantly reduce load times and increase overall game performance and visual fidelity. But, while features such as Quick Resume, Smart Delivery and backwards compatibility give it that extra boost, it’s hard to deny that it’s lacking in key areas, notably significant UI improvements and captivating exclusive launch titles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Burns it up.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted one for Christmas, so we got it for him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves his Xbox X. Graphics are amazing. Love the look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My New XBox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great so far! Games are running great and fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally got a Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a good friends son for his birthday. He was so excited. Ordered online, picked it up in store about 13 days later. All went easy and smooth.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      A brand new Xbox Series X sounds like a fantastic gift for a birthday present! We're thrilled to hear that he was excited to get it, and that the pickup experience went smoothly. Thank you for sharing your thoughts; we hope he has fun using it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Series X is a game changer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox is a whole entertainment system. It replaces everything except your tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and would buy again. Highly recommended for anyone looking to purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    xbox series x

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great console, been running 120 fps since december hasnt lagged a single time the storage could be better, it says it gives a terabyte but its only around 850gb though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Features Galore!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick resume is a life changer, I wish the switch had it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far. Much faster loading times. Love the way best buy puts there customers first unlike other companies who let bots and scalpers buy everything up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing! If you can get one.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console! It plays beautiful on new games and even makes old games look like new games. Also, load times are almost non-existent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, prompt delivery, 2 free games, good customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fps

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a samsung q70a and the Xbox x, but every time I connect to play im seeing 60fps. I don't know how to get the 120fps

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs serious updates to fix bugs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t quite feel Next Gen without any true Next Gen tiles to play. When playing COD Cold War, it keeps freezing up and shuts down. Controller keeps losing connection and only fix is to reset the console. Dolby Atmos doesn’t work at all. As a new console, I’m hoping updates will fix these bugs.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are happy to hear that you are enjoying the Xbox Series X and we hope that you continue to enjoy it.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    gooddddd

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it a good system but returned it for ps5 because i got pc and get all the games on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console to date. The new SSD system, snd actually having hardware that is decent snd can compete with low end gaming PCs. He’ll mid range now a days.

    I would recommend this to a friend