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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37177 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers express satisfaction with the overall performance, stunning graphics, and impressive speed of this console. Users frequently highlight the exceptionally fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the larger physical size and occasional concerns regarding pricing or availability, the general consensus remains highly positive. Overall, the console is widely regarded as a top-tier gaming device that delivers a seamless and efficient user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1440 Showing 28,781-28,800 of 37,177 reviews
  • Rated 5 out of 5 stars

    BEST GAME CONSOLE PERIOD!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox ever! Most powerful console ever! Best game service ever! And for the low price of one dollar you can get 3 months of Xbox Game pass!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Deal (on Sale)

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal, I don't use the controller since I have an elite 2 - only complaint (and NOT BB fault) is that MS/XBOX took away the optic audio jack for whatever wild reason so had to change my entire set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming graphics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice ,ive a xbox fan since it has hit the market

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy Batteries

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Console. The customer service is good. Controller is good but drains battery fast

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than i could have ever imagined!!!! Recommend to anyone.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear the experience was beyond your wildest dreams! We're proud of the next-generation gaming package we've put together in your new Xbox Series X Console, and couldn't be happier that you're loving the game sessions it hosts. We're thrilled to receive your recommendation! Thank you for sharing your thoughts with the community. We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as gift for son. He is extremely happy with new platform. System is extremely fast with downloading and he states that the graphics are better.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      What a great gift idea! We're thrilled for your son, and excited to hear he is enjoying his time with his new Xbox Series X Console. Whether it be the near-instant load times, optimized graphics capabilities, or a combination of all elements, we're happy you have found this setup to your liking. Thank you for taking a few minutes to share your story with us. We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Expensive

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for the gpu crisis that is plagued this world

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase, both the product and the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great catalog of games with Xbox Pass, the system toggles from games quickly and resumes where you left off. Well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox wins

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas present. It’s been played non-stop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Nice running 120 fps for games like fortnite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this as a christmas present and it was well worth it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's worth it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know what you want if you're here. It's the latest XBox, and it's the top model of the new series. I'm glad that I have this one to watch 4K blu-rays and play some of my old discs. The graphics quality is good, but nothing to write home about until these devs get more used to this generation of consoles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next Gen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of hardware but it pretty much collects dust because there’s nothing new to play. Game Pass is a great deal but I want to see something new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for my nephew. I hoped he liked it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this console is quiet but powerful. You can play any Xbox games on this console. I recommend everyone to try to get their from Best Buy like I did

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      It's fantastic to hear that you love your new Xbox Series X. Thank you for recommending it, as well as Best Buy. We hope you have a lot of fun with your new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love playing this with my husband. It took some time to set up but they play all the time now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An elite system

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome system. Looking forward to getting a TV with 120HZ that will handle all the future games upcoming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X-Box Seies X 1TB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, good times! Good price on sale. Easy set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this Xbox we had the last one for forever.

    I would recommend this to a friend