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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37177 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers express satisfaction with the overall performance, stunning graphics, and impressive speed of this console. Users frequently highlight the exceptionally fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the larger physical size and occasional concerns regarding pricing or availability, the general consensus remains highly positive. Overall, the console is widely regarded as a top-tier gaming device that delivers a seamless and efficient user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1476 Showing 29,501-29,520 of 37,177 reviews
  • Rated 5 out of 5 stars

    Xbox Series X 1TB Console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family loves this gaming system. Love the upright console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of my best purchases

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Xbox Ever so far I can not complain about this my xbox, this is one of the best purchases that I do not regret, my sons love it!!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It’s great to hear that your sons enjoy the power and speed of your new Xbox Series X. We’re thrilled that they’ve had a chance to see how good games look and play on it. Thank you for sharing their experience; we hope they have a lot of fun with Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good gaming system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his Xbox. It is a great gaming system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox x works well, no issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Replaced an x box S. Very good system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It rock

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, still working perfectly Since day 1. Have no complains besides the fact that the design - could of been much better lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big upgrade over Xbox one

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a big upgrade over my Xbox one, love playing cyberpunk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its great I just dislike there is a monthly subscription for this and had to buy a new one and its more expensive then yearly subscription.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Lizzy,

      We're glad that you're enjoying your new Xbox Series X. The good news is that a subscription is not required to use this console. If you're referring to a service such as Xbox Live Gold, we've listened to concerns about changes to the pricing structure and will be keeping prices as they are. For more information, please go here: https://news.xbox.com/en-us/2021/01/22/update-on-xbox-live-gold-pricing/

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was right. What can I say. It's an Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox One

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Xbox One my son loved it as a Christmas gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Xbox series X we have purchased. We got this one for my brother in law for Christmas. He is going to be one happy person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it ! He plays this more than his nintendo switch and thats saying something !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent console good quality the best console over a play station 5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy peasy process! Just what i was looking for! No complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game console! Wish it had larger internal storage though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox X series

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome game my son loves playing Roblox on it. And the other games that you can download.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally got one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got my hands on the X after two years of waiting. Totally worth the wait this Xbox is a huge upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty quick and quite console comparing to my Xbox One S. Bought as a Cristmas gift. Loading time noticeable smaller thanks to SSD inside.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Drew,

      Thank you for sharing your thoughts. We are happy you are enjoying how fast and quiet the Xbox Series X is.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    The best next gen Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Xbox. I like the direction where Microsoft is going and it's great as a next gen replacement. Super sleek and minimalist looking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly got this for Gamepass and the value is amazing! I great library of games to keep me occupied before the big releases hit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The next gen console adds a new dimension to gaming. Comes with all cables requried to get started. Hopefully we'll be seeing HALO soon!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Zack,

      Thank you for taking a few minutes to share your experience with us, we appreciate your feedback. We're thrilled you are enjoying your new Xbox Series X Console, and the next-generation gaming experience it provides. I think we can safely say we are all anxiously awaiting the latest Halo release! In the meantime, try pairing your new setup with Xbox Game Pass Ultimate, and gain access to hundreds of player-loved game titles instantly; including the Halo: Master Chief Collection! Find all you need to know to get started, here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft