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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37179 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers express satisfaction with the overall performance, stunning graphics, and impressive speed of this console. Users frequently highlight the exceptionally fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the larger physical size and occasional concerns regarding pricing or availability, the general consensus remains highly positive. Overall, the console is widely regarded as a top-tier gaming device that delivers a seamless and efficient user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1519 Showing 30,361-30,380 of 37,179 reviews
  • Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, its amazing. I highly recommend going for the more expensive one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox fans buy this!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you love Xbox then this is a must have! Playing games at 120hz makes a huge difference!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shipped on time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time and am pretty happy with my online shopping experience considering how difficult these are to come buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My only gripe is no WiFi 6

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only gripe is no WiFi 6 - what gives. The PS5 has it. What was mircosoft thinking to produce the fastest console and limit Wifi speed?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. Specs are honestly better than PS5. If you are not into either; get the XBOX X. Well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best gaming system ever created. Also Bestbuy was amazingly fast and handled the in store purchase with professionalism

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Upgraded

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved his Xbox one s so after years we upgraded to the one X series. It definitely is a better machine. It’s a lot more expensive and playing the on line games I don’t notice a big difference but the specific to the X are noticeably better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been an Xbox fan, excellent loading times, perfect 4K gaming, and pause play feature!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves it :) had a great experience buying online and picking up in store .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    aMAZEing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the wait on the restock! A little skeptical about waiting in line for it but so far well worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing machine, fast speeds, great picture quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best!!! I use it everyday over the PS5. Anyone looking into next gen consoles, I recommend going with the series x!!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are thrilled to hear that you are enjoying the Xbox Series X. Thank you for taking the time to recommend it.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Remote Laptop Between a Cube and TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple: better than giving a gaming laptop a chance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years later from release date I finally have one. Enjoying every minute that I play call of duty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this console is great, even down to the remote! I will be purchasing another for the living room!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Have had all Xbox Generations and they just keep getting better and better. Really impressed with this console!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big upgrade. very fast load speeds. Compatible with xbox one controllers. HIGHLY recommend HDMI 2.1 connection.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Marcus,

      We're excited to hear your new Xbox Series X Console was part of a major upgrade to your home gaming setup! The near-instant load times of your new system are truly remarkable, and a great feature to build around. We're thrilled you are enjoying your time with it! Thank you for sharing your feedback, we appreciate it. We're happy to be a host for your next-generation gaming experience!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t tried yet, it’s a Christmas gift and I was lucky to score one at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice gaming system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice system. Had issues with the power supply originally but Microsoft fixed it quickly for me. Now its working flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Console at an Exceptional Price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new Xbox Series X! Great Console and works just as expected! This is an amazing console at an exceptional price!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share your thoughts! We are happy to hear that you are loving the Xbox Series X. We hope everything continues to run smoothly.

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft