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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37181 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers express satisfaction with the overall performance, stunning graphics, and impressive speed of this console. Users frequently highlight the exceptionally fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the larger physical size and occasional concerns regarding pricing or availability, the general consensus remains highly positive. Overall, the console is widely regarded as a top-tier gaming device that delivers a seamless and efficient user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1523 Showing 30,441-30,460 of 37,181 reviews
  • Rated 5 out of 5 stars

    Finally got one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy purchase. It was a limited time purchase and it was something I was looking for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Less waiting

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SSD makes a console more like a Gaming desktop. Bettter loading times better experience gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kids love it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it. My son loves all the interaction with other children. Might pay it a little too much lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbsx

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine. The 4K 120 hertz tech inside this bad boy is too sweet. And game pass is where it’s at also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is next gen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can play at 120fps or in 4k but is still the fastest and most responsive xbox console i have bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good console just needs more storage. Because some games are annoying large.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must cop!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must buy!! If you can. It has been tough getting one, but I was able to get my hands on this and it has been epic!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing new console! Currently playing on an LG Nano 65”, HDR and Dolby Atmos and 120hz really make a difference.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy you are enjoying your time with it! Your new Xbox Series X Console packs a serious punch, complete with optimized computing power and next-generation graphic capabilities. With its addition to your setup, you are more than prepared to take on the future of gaming. We're happy to be a part of your journey! Thank you for sharing your thoughts with us. We appreciate your insight!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Video game console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully this is a really good product I haven't opened it yet and I had it for a while but just gotten it for Christmas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Future proof for sude

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m loving the new Xbox. Even without the latest and greatest TV, the quality amazes me. Cant wait to upgrade my display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost a year later and I’m loving the console so much power and potential packed into one little box!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Device. It’s definitely recommended for gameplay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love the xbox, it's so big. I like the color a lot and there are a lot of games to play and things to do.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Megan,

      No matter your chosen title, you can rest easy knowing your new Xbox Series X Console has been outfitted with all of the next-generation gaming enhancements and power you need to be successful. We're thrilled you have found it suits your needs as a modern gamer! Thank you for sharing your experience, we appreciate your feedback. We're happy to be a host for your optimized sessions!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My soul of his new game it’s great for us and spray quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect xmas gift.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely perfect. Bought as an early xmas gift for my son and he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the new XBOX and the ease of purchasing and delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, especially with an 85 inch TV. Made sure we used 4K cables.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    XBOX SERIES X

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had issues from the beginning. The first time booting the system up there was no display and when I finally got the picture to display the system would freeze at the boot screen and the system would restart on its own. They latter fixed this with an update, but they still have issues they need to iron out.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Josh,

      We're sorry that there were some issues in getting your new Xbox Series X up and running. It's good to hear that the problems have been fixed, though. Thank you for sharing your experience; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture and good frames now I can relax in the couch and get good frames and not have to play on pc all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nex gen is here!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next gen is here! Although there aren’t any “exclusives” yet, I’m still having a blast! Gaming in 4K is simply stunning.

    I would recommend this to a friend