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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37181 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers express satisfaction with the overall performance, stunning graphics, and impressive speed of this console. Users frequently highlight the exceptionally fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the larger physical size and occasional concerns regarding pricing or availability, the general consensus remains highly positive. Overall, the console is widely regarded as a top-tier gaming device that delivers a seamless and efficient user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1550 Showing 30,981-31,000 of 37,181 reviews
  • Rated 5 out of 5 stars

    Get one now!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome system!! Very advanced features including unbelievable sound and picture quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Love the features. It still needs games obviously but the features alone make this a must buy

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Brett,

      Thank you for your feedback, we're happy you love your new Xbox Series X console! And, we agree, what's a system without exciting titles to explore? Fortunately, we have a solution. We recommend pairing your new setup with Xbox Game Pass Ultimate, the very best game subscription service available. Gain instant access to hundreds of exciting titles, hand-picked from across all genres of gameplay. Find all you need to maximize your experience, here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good so far.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far. Love the console and how it fits in my set-up. No problems with it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came earlier then expected! Fast shipping and reliable packaging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love. Love.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Online order was easy and pickup was quick . This game is everything we imagined. Bought this for my son.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome update to Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fantastic gaming console. It is so fast and makes the gaming experienced better than ever. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent - ordered it online and picked up at local Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX Series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent availability. Fast shipping. Great in store pick-up service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely next gen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This exceeded my expectations! The games look and play great and is a great addition to our gaming area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Gang

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I was able to be one of the lucky customers to grab this console. Xbox for life. Very powerful console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console ever!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Console! Games load so much faster and play so much smoother! Greatest console I've ever played on!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for games and shows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than randomly shutting off and restarting, many a games have been played.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think his name was Tyler he was a great help brought my item to me safe and sound and quickly as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given it a 5 star but when I opened the box and took the Xbox out a random screw fell out of the top everything works. Just don’t know where the screw came from

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oxnard store

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Skyler was very helpful and he made my trip a very comfortable and successful one!!! Oxnard, CA store rocks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how responsive and quickly boots up compared to the previous version. Definitely worth the upgrade!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gaming tool. Controllers haven’t changed much, but hey if it’s not broken don’t fix it

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to hear you've found the perfect companion for your next-generation gaming sessions in your new Xbox Series X Console! There's truly no better way to play, and we're thrilled you've been enjoying your time with it. Thank you for sharing your experience! We appreciate it, and are glad you've been pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Grateful that I replace my broke console with thus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it Glad I replaced my old console that broke under warranty with this only cost me a extra 70 bucks

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are glad that you are happy with the Xbox Series X. Thank you for sharing your experience with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    XBOX

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, easy purchase, process is down to a science, font why you would go anywhere else

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 3 out of 5 stars

    OK next gen update

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good console but made me feel like I should get a high end PC. Only quick load times and quick resume are new features, everything else seems pretty standard. Personally feel my PS5 feels like a true next gen experience vs series x.

    I would recommend this to a friend