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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37184 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers express satisfaction with the overall performance, stunning graphics, and impressive speed of this console. Users frequently highlight the exceptionally fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the larger physical size and occasional concerns regarding pricing or availability, the general consensus remains highly positive. Overall, the console is widely regarded as a top-tier gaming device that delivers a seamless and efficient user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1562 Showing 31,221-31,240 of 37,184 reviews
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered for a Christmas gift. Son loves it and plays all the time. Easy set up , and no issues with it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Kathryn,

      Thanks for taking the time to share your thoughts with us! We are happy to hear that your son is loving his Xbox Series X. We're glad you had an easy setup and hope things continue to run smoothly.

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    picture quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing picture setting. best console hands down that i have owned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big Upgrade from my other xbox one. Way quicker load times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox for the win!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming system! New gen console is top notch in every category!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, thanks BestBuy for the stock. Was so easy buy this console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect game play is out of this world don’t settle for a series s get that series X

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product especially for the sale price. Highly recommend. It works great and my family loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X a Must Have for Gamers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft does it again easy setup no issues runs cool and quiet and 4K video looks stunning!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother absolutely loves his new Xbox. The clarity is way better on this version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was the best purchase for christmas for my kids who wanted the xbox over the palystation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I waited for the Series X to be available, it was worth the extra cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great associate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big thanks to your worker Jacob he assisted me with great hospitality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Surprisingly, Microsoft pulled out all of the stops with the packaging and system.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're proud of the package we've designed and put together in your new Xbox Series X Console, and happy to hear you are pleased with your new setup. A truly next-generation configuration, your new system can handle all that the future has in store. We're excited to have you along for the ride! Thank you for sharing your experience with us. We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all very pleased with the new xbox series x!! Disappointing that i spent the extra money and still have to download all the games even disc ones!! Was a little misinformed but son still loves the console!

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 3 out of 5 stars

    Xbox series x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Load times are far quicker than last gen but there’s no improvement in the Home Screen. Everything looks very low quality. Scoured the settings and either I overlooked it or it’s just not there. Games look great though

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Hugh,

      We're glad that you're enjoying how fast your new Xbox Series X is, but sorry if there's an issue with the dashboard. First, we recommend making sure that your Xbox is fully updated. If that doesn't help and need some tips on how to use the Xbox dashboard, please go here: https://www.xbox.com/en-US/consoles/experience

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new xbox, have had every xbox and this one is great, being able to play all my games I've owned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product im glad I got mine I just wish more games launched also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Score

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lucky enough to score this bad boy for Christmas. It is everything and more. The games a great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wants worth the hype

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should of bought the ps5 this. Really has no upgrades to last model

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how it connects to my voice assistances at my house i love technology

    I would recommend this to a friend