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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37184 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers express satisfaction with the overall performance, stunning graphics, and impressive speed of this console. Users frequently highlight the exceptionally fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the larger physical size and occasional concerns regarding pricing or availability, the general consensus remains highly positive. Overall, the console is widely regarded as a top-tier gaming device that delivers a seamless and efficient user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1568 Showing 31,341-31,360 of 37,184 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great I just need a better tv so I can get the full experience of the series x but so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    See U in the matrix.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for everything I need and now I can play flight stimulator.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs too many add ons

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should come with 2 controllers. Still need to buy batteries or rechargeable back for controller and charging station. Would be cool if you could make disc games fully upload and become digitally installed. Still have to pay to play online...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Powerfull but doesn’t had good exclusives yet

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful system in here. Load speed is awesome just waiting for more exclusives to play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next generation baby

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Come on it’s next generation of game 4K 60/120fps and super fast memory nothing bad to say about it

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are happy to hear you are enjoying the speed of the Xbox Series X and that it is 4K.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ! This is a high end console and had potential to be the top console between Xbox and PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buu

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Console. My son loves this consol. The downloading of games take half the time they usually do.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I she is a beauty and heavy as well lol but it’s actually a good system no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THIS CONSOLE. I’m a little surprised I was able to purchase one but that’s why I love best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my series x smooth graphics and fast downloads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid system. It has a lot of potential. Too bad there weren’t many exclusives available at launch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing if you can get your hands on one. I paired with 1440p 144hz monitor and I looks amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Swagtastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs all games very well! Output is superb! And game pass is a super deal! 100% worth it!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      No matter which next-generation titles you end up exploring, your new Xbox Series X Console is primed and ready to tackle all of the exciting gameplay you can muster. When combined with an Xbox Game Pass Ultimate subscription, your new setup becomes one of the most powerful systems on the market today. We're glad you are pleased with your purchase! Thank you for sharing your feedback, we appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about it, memory still isn’t enough in my opinion but I can deal with that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift to my younger brother, really got him off my back from borrowing my PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1718gamer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it for a huge Microsoft and Xbox fan. The improvement in graphic capability is significant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nephew loves Gamepass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nephew loves it, he doesn’t ask for any games now just custom controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not regret my purchase at all the Xbox series X is a good source of entertainment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally able to get one, smooth process to buy it and excellent service on pickup.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great in the begning. Very fast to load games and great resolution but 29 days after buying it the issue with network connections surfaced. Now every time it is turned on it sees zero networks available and it must be re-started in order for it to function properly and connect with our network. Only the xbox does this, no other device has this issue in my home and none of the other consoles do it either.

    I would recommend this to a friend