Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37184 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers express satisfaction with the overall performance, stunning graphics, and impressive speed of this console. Users frequently highlight the exceptionally fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the larger physical size and occasional concerns regarding pricing or availability, the general consensus remains highly positive. Overall, the console is widely regarded as a top-tier gaming device that delivers a seamless and efficient user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1574 Showing 31,461-31,480 of 37,184 reviews
  • Rated 5 out of 5 stars

    Xbox series x

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Process was easy to buy and part was available quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Really lives up to it title and being the fastest and best console of this generation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. I didn't have any issues with It. We just need games to take advantage of the power.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for my boyfriend and he absolutely loved it and would buy it again.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      What a great gift! We're sure you won some points with that one. Thank you for sharing your story with the community, we truly appreciate your feedback! We're thrilled to hear you and your boyfriend are enjoying your new Xbox Series X Console, and have found it to host all of the abilities you've come to expect from the next generation of systems. We're happy to be a part of your happy holiday, and glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly Recommend Fast Dependable Sturdy Great Load Its Really A Big Difference From Xbox One

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Alvin,

      We're happy to receive your recommendation! And, thrilled you are enjoying the next-generation gameplay hosted by your new Xbox Series X Console. Featuring near-instant load times and optimized computing power, there's simply no comparison out there, and we're excited you have found it to suit your needs as a gamer. Thank you for sharing your feedback! We appreciate it.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Must have next gen console

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great next gen console to play halo on my brand new uhd screen. Microsoft rules

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Admittedly I was skeptical, but definitely an upgrade over the Xbox one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally got One

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been waiting a over a year and finally snatched one, thank you BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it at retail priced instead of stockx($620). Im really enjoy the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Servicr

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handling during a busy time! I think Best Buy handled things better than any other retailer!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome got it two days sooner than expected and pick up was super easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best price you can get as I have been waiting for inventory coming back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You will love it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the wait and totally worth the money! Don’t give up you will love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Glover

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this system! It makes my games looks AWESOME on my OLED 4K tv!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the wait!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to get but well worth it once you do, runs nicely and is backwards compatible LOVE IT!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you are enjoying the backward compatibility and smooth operating functionality of your new Xbox Series X Console! It's a huge perk, and allows our users to continue playing all of their favorite titles of the past. We're happy you love it! Thank you for sharing your experience with us. We appreciate it, and are thrilled you were able to get your hands on one!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox - Series X

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next Gen gaming is here. Can’t wait for everyone who is waiting to get their hands on one of these.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your thoughts with us on the Xbox Series X. We hope that you continue to enjoy it.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Satisfied

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good with the Xbox X series. We changed from PS4 and like Xbox X more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent updated xbox!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this that he received for Christmas. Super easy set up and transfer of old Xbox too.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Kaye,

      Thanks for sharing your experience with the Xbox Series X. We are so glad your son loves his gift and you had an easy set up. We hope he has fun with it!

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Grab one while you can!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing hardware with best in class software services like GamePass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming gets better

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome device. Really fast and hardly any load time.

    I would recommend this to a friend