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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37185 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers express satisfaction with the overall performance, stunning graphics, and impressive speed of this console. Users frequently highlight the exceptionally fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the larger physical size and occasional concerns regarding pricing or availability, the general consensus remains highly positive. Overall, the console is widely regarded as a top-tier gaming device that delivers a seamless and efficient user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1585 Showing 31,681-31,700 of 37,185 reviews
  • Rated 4 out of 5 stars

    Sound issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gor sone reason I have to reset my television for certain games and even movies! Ill get no sound with one game but ok everything else and then the game that had sound foesnt the next day!!!! Frustrating.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my fiance and he loves it! Downloads faster and great quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightning speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues so far whatsoever. Purchase warranty due to potential defects. So far I haven’t had any

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX!!!!!!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great next gen gaming experience. Took a while but well worth the wait

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Multimedia Masterpiece

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!!! Took forever to finally get one at retail price, but the wait was well worth it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are so happy to hear you were able to get your hands on the Xbox Series X and that you are enjoying it.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Next level gaming

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product and am thankful for the ease of use of the preorder system on Best Buy !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great if u can buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system when in stock. Much smoother experience than previous gen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. Backwards compatibility is the best part. Game pass and dev mode are a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got a Xbox series x from Best Buy! Been trying to get one for months at msrp!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited you were finally able to get your hands on one! We know your new Xbox Series X Console can sometimes be hard to come by, and appreciate your patience in the matter. We're happy you are now able to enjoy the elevated next-generation gaming experience for yourself! Thank you for sharing your story. We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best Gaming console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox series X is the best gaming system ou tto date. who needs a next gen console? get this one

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are so happy that you are loving the Xbox Series X. Thank you for sharing your thoughts with us, and we hope that you continue to enjoy it.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    It’s great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is the best one so far and I’m excited to try all the new games and virtual reality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves it. Decided to surprise him for Father’s Day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy ordering and great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing system, so much easier to get than the PS5! Quick and easy with BestBuy Pre-ordering...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox has done it again. Great console and a great price. Don’t regret this purchase at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome game console. I love mine and play it all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap 60 FPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great console so glad I finally got one, can’t wait for more games to come out

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad you were able to get your hands on one! We know your new Xbox Series X Console can sometimes be hard to come by, and we couldn't be happier to know you are enjoying the experience at home for yourself. Thank you for sharing your feedback! If you are looking to add a few more games to your rotation, you can do no better than to pair your new setup with an Xbox Game Pass Ultimate subscription. Gain access to hundreds of exciting titles, gathered from across all genres of gaming. Find all you need to take your sessions to the next level, here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my 9 year old son has really enjoyed the system. He is excited for new games this year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome this was the best purchase my son loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a big upgrade from the xbox1. You can't get any newer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing machine! The picture quality alone is on point!

    I would recommend this to a friend