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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37186 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers express satisfaction with the overall performance, stunning graphics, and impressive speed of this console. Users frequently highlight the exceptionally fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the larger physical size and occasional concerns regarding pricing or availability, the general consensus remains highly positive. Overall, the console is widely regarded as a top-tier gaming device that delivers a seamless and efficient user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1614 Showing 32,261-32,280 of 37,186 reviews
  • Rated 5 out of 5 stars

    So Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So awesome!!! I’m so glad I was able to place the order easily on the Best Buy app!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took forever to get it but it's awesome!!! worth the wait.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bang for the Buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding value for the price, especially when combined with gamepass.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The combination of your new Xbox Series X Console and an Xbox Game Pass Ultimate subscription may just be the most powerful and optimized duo in all of next-generation gaming. We're glad you've been pleased with your purchase, and the elevated gaming sessions it hosts! Thank you for taking a minute to share your feedback. We appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Playtime

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming console. Updated and upgraded fun for everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great game console!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great next gen console!! Better screen resolution and faster! Love this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    120 FPS faster loading times paired with a Monitor that can run 120 fps and you are set

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you know you know! I’m so lucky to get my hand on one. Thanks Best Buy

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you were able to get your hands on a new Xbox Series X Console for yourself! We know they can sometimes be hard to come by, and we couldn't be happier you've found it to host the gaming experience you were after. We're glad you are pleased with your purchase! Thank you for sharing your feedback, we appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Runs perfectly smooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect console to play old games from old gen and is worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy buyer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just amazing gaming system. Well worth the price. BestBuy was great on the sale .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing experience

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kids love this gaming system thank you Best Buy for making my dreams come true.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MrsDee

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son in law who is a big Xbox gamer he loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xworld box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    out of this world system, keep you entertain the whole day, great system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super efficient and very quiet!!! Perfect perfect!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great! Buut…..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The series X with one terabyte is all what it stands to be except the storage. It is a little lacking in storage as the games are larger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hi def gaming

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4K gaming... everything is so life like and real. Can’t wait to upgrade to HDMI 2.1 TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy customer service was great. Got a great deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything’s runs so well on it. I am very impressed by how quick the load time are.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi James,

      Thank you for sharing your thoughts with us. We are happy that everything is running well for the Xbox Series X and you are enjoying how fast it is.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Still a Xbox Fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, with the ultimate game pass you dont have to spend a lot on games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an easy process..quick pickuo..ready when promised

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Probably should pass.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much better than one x with slower internet in the country. Lost most of my games from one x even though they were stored on an external drive. Xbox just wants me to pay for game pass to get them back. Some were free downloads some were paid for but not are just gone. With no help from customer service after 3 hrs on the phone.

    No, I would not recommend this to a friend