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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37186 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers express satisfaction with the overall performance, stunning graphics, and impressive speed of this console. Users frequently highlight the exceptionally fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the larger physical size and occasional concerns regarding pricing or availability, the general consensus remains highly positive. Overall, the console is widely regarded as a top-tier gaming device that delivers a seamless and efficient user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1666 Showing 33,301-33,320 of 37,186 reviews
  • Rated 5 out of 5 stars

    SERIES X REVIEW

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying game pass and all the new games at 120FPS GREAT CONSOLE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hottest Christmas gift this season. Guaranteed to make anyone’s day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this console is an absolute monster of a gaming system it’s a beast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wait a couple months

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the hype. Should buy when games actually start releasing on it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    XBox X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have yet to open item as it was purchased for a future gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should be a great Xmas

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the new Xbox for my nephew. I can’t wait until he opens it for Xmas.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Games

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how easy it is to get videos and games to play. The controllers go through batteries so fast. Definitely need rechargeable batteries.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun to play, performs well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unexpectedly great system, especially when paired with Game Pass Ultimate. The only thing that bothers me is that it refuses to enable HDR on my TV, even if I downgrade the resolution from 4K to 1080p.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect I

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good experience all was perfect my little brother is very happy

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are happy to hear your brother is happy with the Xbox Series X.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, fun to play. cant believe i got one!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fantastic console minus the 4K player.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this a 5/5 but it lost 2 stars when I realized Microsoft’s blu-Ray/4K movie player app is broken. Any 4K disc that I run on this console works for about 5 minutes before it cuts to a black screen with the movie still going with only the audio going. I’ve tried multiple 4K movies and it’s completely broken. I’ve done some research and this has been an ongoing issue since the series X was dropped. Other than that I give this console a 5/5 for everything else and would still recommend buying it in hopes that Microsoft fixes the 4K movie player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I need another

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one for my buddy. He loves it. Easy setup. Now I need one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GreT update to cbox

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great update to the Xbox faster, better 4K picture and gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its magnificent. But you need room for it. It has verry smooth game play .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No optical out☹️

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No optical out. Deal Breaker for me. Sorry. Also, no noticeable gaming or movie difference between the 1X and the Series X for me. And I had to rearrange my media shelf to get it to fit.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome game system. Id recommend this to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox X Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are amazing! The speed is very very quick. Great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jangles the Moon Monkey

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I think hot chocolate from Starbucks is pretty good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XboxRox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally snagged one, much better value IMO over the S

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming console, gamepass makes it even better.

    I would recommend this to a friend