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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37186 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers express satisfaction with the overall performance, stunning graphics, and impressive speed of this console. Users frequently highlight the exceptionally fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the larger physical size and occasional concerns regarding pricing or availability, the general consensus remains highly positive. Overall, the console is widely regarded as a top-tier gaming device that delivers a seamless and efficient user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1668 Showing 33,341-33,360 of 37,186 reviews
  • Rated 5 out of 5 stars

    xbox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great and fun for the whole family!! Love it!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! Shipping was fast and the packaging was secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent product, good price, and good employees...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took forever but I’m happy now

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got one. And man was this a generational leap from Xbox one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Scarce but actually exists

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually able to get my hands on one at msrp. Bravo best buy, bravo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh yeahh love it! Store pick up is easy but wish they delivered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Love the dolby. To bad they are hard to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Would recommend to anyone wanting one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than ps5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband likes this better than ps5. better game library than ps5

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to know your husband is enjoying the next-generation gaming experience hosted by his new Xbox Series X Console! Whether it be the performance metrics of your new system, or simply the available game titles, we're thrilled you have found it to suit your family's needs. Thank you for sharing your story with us! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really was a good upgrade from the one I had before would recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Welcome ot X-box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome GIFT choice for the Xbox fan. Great to buy and enter Next Gen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Secured the Bag

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product. I got it on Black Friday. Thank you for my product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Quick

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loading times are significantly reduced. Takes two seconds to load now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Series x doesnt disappoint. If you lovqe gaming this a need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great system. it does have some bugs to work out but overall good quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets really hot!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I love the 4K gaming experience. The downfall to this is that the unit does exert a lot of heat. A better cooling system would have been optimal. Keep the product in an open area. You never know the heat could damage things.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good item. I would purchase it again, I’m the future.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you love your new Xbox Series X Console so much you'd purchase a second! We're proud of the package we've put together in your new system, and the next-generation gaming experience it hosts. We're glad you are pleased with your purchase! Thank you for taking a few minutes to share your thoughts. We appreciate it, and are happy to be a beneficial addition to your home setup.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Next generation XBOX console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next generation XBOX console. Very powerful. Love it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mostly good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox has been mostly good. The HDMI port on the console randomly broke within 2 months of having it. Nobody would honor any warranty so I had to pay to have it repaired out of pocket. Not happy spending an extra $300 when I shouldn’t have had to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The excitement of getting one hasnt cleared. Camt wait

    I would recommend this to a friend