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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37186 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers express satisfaction with the overall performance, stunning graphics, and impressive speed of this console. Users frequently highlight the exceptionally fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted the larger physical size and occasional concerns regarding pricing or availability, the general consensus remains highly positive. Overall, the console is widely regarded as a top-tier gaming device that delivers a seamless and efficient user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1693 Showing 33,841-33,860 of 37,186 reviews
  • Rated 5 out of 5 stars

    X Box X

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy that Best Buy had it in stock. Easy drive up pick up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    At last

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've got my Xbox series X. Real happy with my purchase

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Frankey,

      We're glad you are pleased with your purchase! The elevated gaming experience hosted by your new Xbox Series X Console is truly unlike any other. From near-instant load times, to optimized computing power, to added features like Quick Resume, your new setup can do and handle it all with ease. We're excited to be a part of your next-generation gaming sessions! Thank you for sharing your thoughts, we appreciate it. We're happy you are enjoying your time with it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Xbox is fun

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been more of a PlayStation guy, but it was nice to switch to the Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy. I great upgrade from my last gen system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Console, very powerful, with gamespass all around good deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Great system. Have a good tv to get the most out of it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Willy,

      We are happy to hear that you are loving the Xbox Series X and all its features! Thank you for sharing your thoughts with us.

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad $MSFT did not increase the xbox live still a great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service at curbside

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steph was great, very promplt and courteous. thanks

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Xbox I’ve ever had loads the biggest games in seconds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy for Xbox fans!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome console! Major upgrade over Xbox One. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system for kids to play. They love have fast system process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome system will provide fun for years and years to come

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are so happy to hear you are enjoying the Xbox Series X.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Series X is a great value when you can get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best made console ever.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one sturdy console. Everything works great. No complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice small compact console.Perfect for my small bedroom.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jon,

      Sometimes the size of the room dictates what system will run most efficiently for you. We're happy you've found the perfect solution and configuration in your new Xbox Series X Console! It's a next-generation powerhouse, and we're sure you'll enjoy the experience it hosts. Thank you for taking a few minutes to share your thoughts with us! We appreciate it.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Your loss if you don't have one.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it, better than ps5. You are missing out. Plain and simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome console! Boots up fast, loading times are so quick!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Bill,

      The near-instant load times are truly remarkable, and we're thrilled you are benefitting from the optimized power of your new Xbox Series X Console! We've built your new system to usher its user into the next generation of gaming, and we're excited to have you along for the ride. Thank you for sharing your experience with us! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job, Microsoft really did a great job with the new gen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox x

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it gives me no problems. the color makes it stand out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XSX

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft - Xbox Series X 1 T B console - Black with 1 Controller

    I would recommend this to a friend