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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37186 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are impressed with the console's exceptional overall performance, stunning graphics, and significantly improved speed. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted that the device is on the larger side and can be difficult to find in stock, the general consensus remains overwhelmingly positive regarding its quality and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1694 Showing 33,861-33,880 of 37,186 reviews
  • Rated 5 out of 5 stars

    Gamers

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Series X and PS5. The bomb combination and add the switch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, definitely an upgrade from the older models.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Joe,

      We're excited to hear you are enjoying your new Xbox Series X Console, and have noticed the many improvements we've made over past generations. We're proud of the package we've put together in your new system, and looking forward to hosting the gaming sessions of the future. We're happy to have you along for the ride! Thank you for taking some time to share your thoughts with us. We appreciate your insight!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. This was a hard to purchase product but I love it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled you love the experience your new Xbox Series X Console hosts, and excited you were able to get your hands on one! We know they can be hard to come by, and we're happy to know you are enjoying the next-generation gameplay. We're glad it was a good investment for you. Thank you for sharing your experience with the community! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Would buy 10000000x over. Forever grateful

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We appreciate the sentiment, but we've built your new Xbox Series X Console to withstand even the most rigorous gaming sessions, and ensure you won't need to replace your unit any time soon. Enjoy as much as you'd like! Thank you for taking a few minutes to share your experience with us. We appreciate it, and are happy to be a good fit for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Happy 8yr Old

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son’s 8th birthday and he absolutely loves it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox x

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been wanting this system for awhile now. Finally spent the money on it and I am not disappointed so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome experience. The appointment for pick up made it so easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a cool device Thank you guys, I enjoy all of the features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase, would definitely recommend it. Best Xbox yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Xbox one series x . It’s living up to my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ess-boss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I expected! An updated Xbox. Much smoother gameplay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Black Box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent system so far. Games play much better than on xbox one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X-Box Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I could catch a restock. Been waiting awhile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome system!!, very quiet, turns on super fast, great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast loading times!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fast loading times and quick resume :) Take my money!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was great and my purchase process was simple and quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for all!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge xbox fan and this is an amazing multimedia device!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Peter,

      We're excited to have you on Team Xbox! We're proud of the next-generation gaming package we've put together in your new Xbox Series X Console, and thrilled you have been enjoying the many features your new system hosts. Thank you for taking a few minutes from your day to share your experience with us! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Solid console

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy was the only store I had a chance to buy this console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it faster than when I was told and also before Christmas!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing out there to play online , would totally recommend!!

    I would recommend this to a friend