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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37187 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are impressed with the console's exceptional overall performance, stunning graphics, and significantly improved speed. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted that the device is on the larger side and can be difficult to find in stock, the general consensus remains overwhelmingly positive regarding its quality and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1699 Showing 33,961-33,980 of 37,187 reviews
  • Rated 5 out of 5 stars

    Fortnite fps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good works great 120 FPS fortnite 100 FPS arena in game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insane

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid item. Ordered it and it was pretty solid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service love the game and the people where very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next gen is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new console. Look and play amazing on a monitor and tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the game console. Haven’t had any issues with it so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controllers won’t connect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox works great except everytime I need to change the batteries/battery packs in my controllers, none of my controllers will connect to the Xbox unless I hard reset the console. This is required everytime.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Kenzie,

      Thank you for taking a few minutes to share your experience with us. We're sorry to hear you are encountering an issue with the connectivity of your controllers on your new Xbox Series X Console. We recommend visiting the following link, where we host helpful tutorials and how-to guides on troubleshooting all of the most common user issues, including connectivity. Find all you need to know here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Finally!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!! Best Buy was the only place that had this in stock!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase Ever!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Purchase Ever! Best Purchase Ever! Best Purchase Ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item. Excellent choose, recomendable for family play time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth your 500. Don't spend more than that for it though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised, not much else to say, finally got one!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to hear your new Xbox Series X Console delivered the experience and performance that you were promised! We're proud of the next-generation powerhouse of a system we've put together in your new setup, and thrilled to know you are enjoying the experience. Thank you for sharing! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice console if you can he’ll get your hands on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got lucky

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do I even need to say anything? I was lucky to get one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is a huge upgrade. Love it and would recommend

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for taking the time to recommend the Xbox Series X. We are happy to hear you are enjoying the upgrade.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system a true next generation experience dont hesitate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Checks all the boxes and love the form factor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Xbox series x. Get the warranty though. Good product

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us on the Xbox Series X. We are loving that you love it.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Worth the Scalp!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend to anyone who’s looking for a serious upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A+++ I love this Console, it has superfast loading time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job Microsoft my children love it would recommend

    I would recommend this to a friend