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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37188 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers are impressed with the console's exceptional overall performance, stunning graphics, and significantly improved speed. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted that the device is on the larger side and can be difficult to find in stock, the general consensus remains overwhelmingly positive regarding its quality and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1706 Showing 34,101-34,120 of 37,188 reviews
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy, well made, and a good next step. I value having a physical disc so im glad this is an option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX Series X

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming experience!!! i would definitely recommend

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Rudy,

      We're happy to hear you are pleased with your new Xbox Series X Console, and excited to receive your recommendation! From an improved user interface, to enhanced graphics capabilities and optimized computing power, there's a lot to love about your new system. We're thrilled to have you along for the ride into the next generation of gaming! Thank you for sharing your thoughts with the community. We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Next gen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is pretty sweet! Great update from Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console! Nice 4k support. Love it very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase and pick up was really easy and fast !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it! He says the download speed is incredible.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Crystal,

      Thanks for sharing! We are happy to hear that your son loves the Xbox Series X, especially the fast download speeds. We hope it continues to meet all of his gaming needs.

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system! Fast startup . Just need more games available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Nugent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for any gamer in your family easy installation

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great console but have minor problems

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In general, great and powerful console. some small problems here: 1. Wifi is unstable. I have xbox one x as well. The download speed is slower than x1x and unstable. As the x1x can download at full speed i don't think it's my router's problem 2. Some games will stuck at quick resume. Have to manually quit the game and relaunch. As this is a unique and important feature for xsx, microsoft must fix it as soon as possible. 3. I can't turn on the TV and my stereo with it. x1x does. I don't know if I miss something in settng. I did go through setting menu one by one but still can't find it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your experience and feedback on your new Xbox Series X. We're glad that you're enjoying it for the most part.

      If you're still experiencing an issue with your WIFI connection, our team at Xbox Support may be able to help you troubleshoot it. Go here for assistance: https://support.xbox.com/en-US/help/hardware-network/connect-network/xbox-one-wireless-connection#section-2

      While Quick Resume is fully operational with thousands of titles, we are aware that a select number of optimized titles may be experiencing issues with this feature. To ensure the best possible experience for our fans, we’ve disabled the feature for these titles and are working as quickly as possible to fix this issue at the platform level.

      To turn on your TV and stereo with Xbox Series X, you may just need to adjust your settings. For assistance in how to do this, please go here: https://support.xbox.com/en-US/help/hardware-network/display-sound/hdmi-cec

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Gift for my son in law

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Son in law loves this ven at his age still enjoys himself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been a good system. Xbox series X for the win!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X Console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product with sleek clean look. Also user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is out of this world, next level gaming!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A++

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this because I need it for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX series X

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. I’ll definitely recommend to my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to purchase online. And the Xbox looks awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yea

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system looks awesome I suggest to everyone to get one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system!!! I love Microsoft’s new gaming system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Game Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Console, Stylish and powerful. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, does everything you’d expect it to and more

    I would recommend this to a friend