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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37190 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are impressed with the console's exceptional overall performance, stunning graphics, and significantly improved speed. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted that the device is on the larger side and can be difficult to find in stock, the general consensus remains overwhelmingly positive regarding its quality and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1733 Showing 34,641-34,660 of 37,190 reviews
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome next gen, easy to set up and use. DO NOT buy game cards through bestbuy, they will mess up emailing you the code. System itself is great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Xbox

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the xbox x. Got it for my biyfriends birthday and he loves it as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    XBox One Series X, a power house gaming console.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The X box Series X is a must upgrade in performance and visuals for current gaming. I am looking forward to the future of this console can do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox game pass is the reason I bought this but the processing power is the reason I went with this one over the series s. Plus its a 4K player.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greatness

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest console ever made the only draw back is Microsoft is still working on its first party lineup... Other than that this is a must buy!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Series x

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, lots of friends fast i give it 4.5 stars but too many indie games. Needs more first party.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Just ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes it un pairs with controller and you have to do a hard restart. My old Xbox one didn't have this issue. Also it won't turn on/off my tv or audio when the older xbox one would.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for taking some time to outline your experience for us. We appreciate it, and think we can help. For all issues with controller pairing, we recommend visiting the following link, where we host helpful tutorials and how-to guides to walk you through troubleshooting any problem you may be encountering. Find all you need to know, here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Meh.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Somewhat underwhelmed to be honest. Looking forward to Starfield, but the default controllers feel cheap and aren’t rechargeable so you’re stuck using AA’s or paying extra for a battery pack. Find this is a bit shady and trying to get folks to shell out another $150 for an elite controller.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Bry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t believe I actually had the chance to buy the X Box I couldn’t be happier. Also very happy that Best Buy has a great security system so that it gives others a chance to purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Christmas present

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet. And i would never write a 50 character review. Totally unnecessary

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    It's an xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an Xbox. Does this really have to be 50 characters?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have game pass, then it’s a must. But not enough games on the system for me

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Just OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like the monthly charge. It does run nicely. PS5 is better

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only played black ops and war zone on it so far. It’s a little buggy at times but I think that’s game software more than the Xbox it’s self. Set up was easy and it has some great features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed the Xbox product for years now, only reason I couldn’t give it 5 stars was the controller pairing issues that seem to happen daily. Has anyone found a permanent fix for this?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same thing as the Xbox one x but has a better processor. It’s a good system

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Storage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome system, however they should have made it easy to expand the storage instead of buying the over price Seagate Expansion Card SSD.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s not bad definitely smoother then old gen definitely worth the upgrade

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Next Gen?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theres a slight difference that i have noticed in gaming performance and overall quality but maybe I just havent adjusted it correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    X BOX TIME!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME PURCHASE ⭐️⭐️⭐️Bought item for my son for Christmas. Cannot wait to see his face Christmas morning. I hope it’s everything he wanted.

    I would recommend this to a friend