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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37190 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are impressed with the console's exceptional overall performance, stunning graphics, and significantly improved speed. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted that the device is on the larger side and can be difficult to find in stock, the general consensus remains overwhelmingly positive regarding its quality and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1736 Showing 34,701-34,720 of 37,190 reviews
  • Rated 4 out of 5 stars

    Good next gen system but not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest the system is good but not better than ps5. I think Xbox played it too safe, it crashed a couple times while playing call of duty but since the updates is been good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great console, needs new games

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new Xbox console. The console itself is 5 stars but the lack of next gen games knocks it down a star for me. Gamepass is the best deal in gaming as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    no complaints

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kicking and screaming into the microsoft world, but needed this to play starfield.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs bigger hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well. Although 1 Tb might be too small since modern games are so big.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    XBOX SERIES X

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good console. They have some nice exclusives.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent system! It's a very snappy UI much faster than last gen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great console

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console... If only it was easy to order one; took me a few hours to place an order! I wish it had Bluetooth headset support.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift. Person loved it. Internal drive is small with the size of games today. Already bought an extension drive and even thats half filled.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    "XBOX READY"

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son, this Xbox model is the best, everything about this unit is great! The best game console so far! No regrets!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great next Gen machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but occasionally it will freeze to the point you have to restart it

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Extremely happy with the Series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. The graphics and hard drive speed are amazing. If you have an older console would definitely recommend getting one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has connectivity issues in terms of syncing the controller to the Xbox. Other than that performs like it’s supposed to. Wait for newer models to come out before purchasing.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Pedro,

      We're glad that you're enjoying your new Xbox Series X. If you're still experiencing connection issues, please make sure that you've upgraded your Xbox console and the firmware in your controller.

      Still experiencing an issue? Reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Powerful system

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console if you can get it. No real 'next gen' games out to showcase the power, but the Instant On feature is great, especially for resuming games the next day.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    New price is wild

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is crazy... been out for 5 years and they raise the price $150. Then wanna make it deal of the day at $35 off is wild... and best buy that its insulting.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    XBOX X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, but do not like the fact that even games on disk is still installed, which is ridiculous, there will never be enough memory if you have a large library of games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product works great couldn't ask for anything better gaming is great and quick.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good. Reed my review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is arguably one of the worst purchases in gaming history, primarily due to its lack of innovation, poor value proposition, and underwhelming performance in several key areas. Despite being marketed as a powerhouse console, it offers minimal upgrades compared to the previous generation, particularly when compared to its competitors like the PlayStation 5. The console's design is bulky and uninspired, offering no significant aesthetic or functional improvement over the Xbox One. While it boasts impressive technical specs, such as faster load times and enhanced graphics, the difference in real-world gameplay is often negligible. Many of the console's features, like Quick Resume, aren't universally supported by all games, leaving users with inconsistent performance. Additionally, Xbox Game Pass is a decent service, but it can't compensate for the lack of exclusive titles that truly leverage the power of the Series X. The backwards compatibility, while a nice touch, feels like a band-aid solution to a problem that shouldn't exist, and the console’s reliance on streaming and cloud-based services does little to differentiate it from earlier models. Ultimately, with a high price tag and no groundbreaking innovations to justify it, the Xbox Series X feels like a misstep in an industry that’s increasingly demanding meaningful advancements. It simply doesn't offer enough to make it a compelling choice for gamers who are looking for real next-gen experiences.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great, but not much different from previous gen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console runs very well, significantly better than my previous console but it struggles with Black Ops Cold War though I've heard that is an issue with the game not the console.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stick drift controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was good minus the controller, it came with stick drift

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console is great the customer service however was not

    I would recommend this to a friend