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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37190 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are impressed with the console's exceptional overall performance, stunning graphics, and significantly improved speed. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted that the device is on the larger side and can be difficult to find in stock, the general consensus remains overwhelmingly positive regarding its quality and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1737 Showing 34,721-34,740 of 37,190 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bought as gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for an xbox gamer. Bought it for my son who has an old model. He was very exited and raves about how great this model is..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing machine. Need a better 4k TV to keep up. Controllers this generation seem a bit lower quality which is my only reason for the 4 star. Otherwise the console is a beast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice xbox and price was good. Got it on time, was a gift for my boyfriend

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Newer is NOT better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disc ejector not working properly. Will eject on its own in the middle of a game. Too much money for faulty product. Old one better.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We’re sorry that there’s an issue with your Xbox Series X. Our team at Xbox Support may be able to help. We recommend contacting them for assistance here: https://account.microsoft.com/devices

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the series x. It really is a powerhouse console with lightning speeds. Games load instantly and play at the highest fidelity.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Xbox console

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Xbox. This is the best console Microsoft has ever produced. Makes a great gaming machine when you subscribe to v GamePass

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great family fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a family gift and we love it! With a Gamepass, you can try different games before you purchase your favorites.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great system with one flaw!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    X-Box needs to provide the abilty to add a sound system to the unit. It is very combersum to try and jerry rig sound out!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buyer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good frames in the Xbox but I think sometimes Xbox network has to many issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2021 & beyond

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both next gen should’ve released this upcoming fall 2021. It has plenty of potential. Fingers cross for E3 and new titles that take advantage of this system power

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy my Xbox, just requires lots of updates for games and console itself.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 2 out of 5 stars

    Broken Xbox X- Still recommend tho

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the X last weekend, worked for about three days then boom no power to the xbox. Ridiculous that a $500.00 product doesn’t even work. Luckily I was able to get another one today so hopefully this one will last longer than a week. On another not tho the games look great and it’s fun to play as long as it works, and the xbox itself actually looks pretty darn cool. Best Buy rocks easy exchange no hassle whatsoever.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox series x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent pricing however i couldnt buy protection plan do to getting from 3rd party but was on best buy website other than that no issues with console

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great works as it’s supposed too

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what and Xbox does lol run games it has great picture and controller feels nice.still confused in why it’s not rechargeable yet lol. Quite and sleek

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    What a machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received my xbox a few weeks ago and it is far from disapponting. It was a birthday gift and I couldn’t be happier with it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox series x

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good system, I don’t know about it anyone else’s but mine cuts off on some games I guess because I’m of the heat not being pushed out or something

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Gen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this console is really good. I got it at launch so it has had a few bugs but have noticed improvements over the past couple of weeks! Definitely worth the purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Xbox. I love the Xbox game pass. I just love Xbox in general

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good. PS5 is better.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots to like about xbox and gamepass. The reason I gave 4 stars instead of 5 is the controller is inferior to the Dualsense controller on the PS5.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    XboxX Good, Game pass Ok.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great System. - Forcing you to buy the Microsoft Game Pass is ok just the games are not that good. Lot of old games and only a few new ones.

    I would recommend this to a friend