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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37190 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are impressed with the console's exceptional overall performance, stunning graphics, and significantly improved speed. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted that the device is on the larger side and can be difficult to find in stock, the general consensus remains overwhelmingly positive regarding its quality and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1747 Showing 34,921-34,940 of 37,190 reviews
  • Rated 4 out of 5 stars

    Good console

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good console. But only if you truly want to play xbox games on the couch or have friends that also have an xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox X-Series

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made well easy to hook up. Would buy another if I had more time on my hands so I could play it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loves it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It heavy and doesn’t get knocked over easy and has tons of storage for games. My son loves it!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Xbox series x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in quicly . Customer service had me checked out in no time .works like a charm .thank you

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay. Wanted something easy and plug and play friendly, however the current gaming climate is meh.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming console.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with it. Still wish it was bundled with SOMETHING, but still a good deal and in stock.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, but disconnects for a few seconds from the servers of some games. I think, needs a software update to fix this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great system..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, definitely better than current gen. Only problem is that the User Interface is not updated and still looks like current gen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfoms as advertised. Had a playstation for many years before and am really glad I switched.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent console goes perfect with the games pass since the games rotate every month amazing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Get it when its on sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on Black Friday. Finally went on sale and came with a $50 gift card. I would advise only getting if on sale. Not a crazy upgrade from the Xbox X. Definitely runs games much better. Downside is they have to be installed on the very limited SSD drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox series x is kewl

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But I like ps5 better. Still a great console. It’s smaller than ps5 and does have a better UI. Weak game lineup tho… oh well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Revue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't compare it to ps5 till I actually have one but I am very satisfied with the system. Set up and signed in in less than 30 minutes.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Enjoyavle experience even with all the pay walls

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because i always had an xbox growing up. Its been about 8 years since ive owned a console. Incredibly disappointed in microsoft paywalling most everything from bluetooth headsets to online & remote play. Youre basically spending $500 for hardware and a minimum $20 a month after for online access at the most basic level. Not only that but microsoft has licensed bluetooth rights so youll probably have to buy another headset specifically for this device. Once you get around the $750 inital investment and ongoing $30/mo fees youll enjoy it. Shame on Microsoft.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Xmas gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excited to give my children on Christmas. Thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Future Proof

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from the Xbox Series X. Looking forward for new games that can expand on the strengths of the new hardware.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Michael,

      We're happy you love your new Xbox Series X Console! Thank you for sharing your thoughts with the community, we appreciate it. If you are looking to expand your current catalog, we recommend pairing with an Xbox Game Pass Ultimate membership. In doing so, you'll gain instant access to hundreds of exciting titles, hand-picked from across all genres of gameplay. Find all you need to take your sessions to the next level, here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Not a fan

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it wasn't for the controller I will give xbox a try but I just can't get around the way the controller is set up with the Joystick

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Grandma

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well it’s a Christmas present. But it works as it should.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is so happy with the speed of the new system. He said this was a great investment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast times

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game loading timescnot as fast as I would’ve expected.

    I would recommend this to a friend