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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37191 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are impressed with the console's exceptional overall performance, stunning graphics, and significantly improved speed. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted that the device is on the larger side and can be difficult to find in stock, the general consensus remains overwhelmingly positive regarding its quality and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1753 Showing 35,041-35,060 of 37,191 reviews
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next gen gaming. Great picture excellent choices of games

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not a Playstation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not Playstation level, But serves it's purpose. Best XBox has to offer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good buying process.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is as expected and the process to buy and pick up were straightforward.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox series x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Series X perfoms as it should. Only exception is the console turns off when I play gears 5.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great System, bad environment

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The interface of the Series X is too simplistic for my taste. The game library seems to be lacking compared to playstation, and they seem to push gamepass down your throat! Id rather just stick with my playstation.

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Series x review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my series X...great system. It plays smooth and i love the fast load times

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system really good graphics and game play. I would buy this system again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome Console but Needs More Exclusives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome console but wish it had more exclusives like playstation. Looking forward to forza horizon 5 though!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Elden,

      We're happy to hear you are enjoying the playability and features of your new Xbox Series X Console! Thank you for taking us through your experience, we appreciate it. While new games on are on the horizon, if you are looking to add a few more exciting titles to your rotation, we recommend pairing your new setup with an Xbox Game Pass Ultimate subscription. In doing so, you'll gain instant access to hundreds of games, gathered from across all genres of gaming. Find all you need to amplify your next session, here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent system at an excellent price. My son will be so happy. Thanks Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Design of xbox is incredible and with their service make it great for any gamer.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Price increase!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox used to be $499.99 then $599 and it is $649 for the same console not to mention the gamepass increased from $19.99 to $29.99

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Its an xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If youve liked all of its predecessors, you wont ge disappointed with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Its amazing worth the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has amazing loooking graphics and everything just looks amazing so glad i got it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, decent price. Workers were helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just buy it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with my purchase. Not an incredible difference from the x1 but still worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Thanks Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fastest Xbox I’ve ever had and Best Buy always makes it easy to get thanks guys

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better graphics than the series S I had. Can be hard to find them, though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    power surge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    died after a year and a half could not be repaired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all around gaming console. Xbox game pass definitely is a selling point.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    XBox series X Christmas flop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son for Christmas. Christmas day he tried to play it and the console wouldn't stay synced up with the provided wireless controller. Made appointment with Geek Squad and they checked it out, but couldn't replicate the problem. They suggested buying another controller and using new batteries Instead of the ones provided with the Xbox. My son bought a new wired controller and new batteries. Checked to make sure the console was up to date. Neither the wired or the wireless controller would stay synced to the console. Tried adding the controller through the settings function and they still wouldn't sync up. Returned it to Best Buy and customer service was great. Changed it out for a PS5 and just waiting on it to be delivered to the store. Best Buy and customer service gets 5 stars, but the Xbox series X brings it down to just 1 star. Would not recommend buying the Xbox series X. Will recommend buying from Best Buy

    No, I would not recommend this to a friend