Customer Ratings & Reviews
- Model:
- RRT-00001
- SKU:
- 12090862
Rating by feature
- Performance
Rating 4.9 out of 5 stars
- Storage Capacity
Rating 4.7 out of 5 stars
- Controller
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the console's exceptional overall performance, stunning graphics, and significantly improved speed. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted that the device is on the larger side and can be difficult to find in stock, the general consensus remains overwhelmingly positive regarding its quality and ease of use.
This summary was generated by AI based on customer reviews.
Powerful but not have games
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and powerful machine but need games. In the future maybe worth the purchase.
No, I would not recommend this to a friendXbox series X
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great overall must have!! Great for gaming and watching blu ray movies
I would recommend this to a friend- Cons mentioned:Heat
Xbox Series X is JUNK
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Xbox Series X is junk it keeps over heating when you play Cal Of Duty any big game, I will be returning it, I bought the protection plan and will be returning see you soon Best Buy for a return
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that you're experiencing an issue with your new Xbox Series X. Activision Support has reported a known issue in which players are experiencing crashes while playing Call of Duty: Black Ops Cold War in 4K on Xbox Series X. They recommend dropping the resolution from 4K to 1080p until a fix is found. For more information, please visit Activision Support here: https://support.activision.com/black-ops-cold-war
Hope that helps,
Chuck
Xbox Customer Care
heavy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.better than xbox series s, but still a little to heavy
I would recommend this to a friendGreat console
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Few bugs and glitches on launch week and some tweaks needed but otherwise great.
I would recommend this to a friendDEFECTED PRODUCTS! DO NOT BUY!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a gift for my sons birthday, we just set it up and very quickly the games started crashing and signing me out. Reset the console as well as my TV settings and it still crashes. I did reach out to Best Buy and the lady over the phone told me there was nothing they were willing to do on their end. Please don't think that just because they are a big company that they wouldn't sell DEFECTED PRODUCTS and turn around on you just to say sorry $600+ down the drain. WOULD NOT RECOMEND BUYING AT ALL.
No, I would not recommend this to a friendXBX
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a gift. Everything is good and he loves it.
I would recommend this to a friendgreat Upgrade from Xbox
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Upgrade from the xbox one. but it's missing the HDMI and Optical Audio.
I would recommend this to a friendGood machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Download times are much faster compared to the Xbox One, loading screens are quicker as well. Porting your gamer tag over from the One is easy as well. Pretty much every game from the 360 and One are backwards compatible also! Super pumped my wife got it for me for Christmas, wish she’d let me play it more.
I would recommend this to a friendXbox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth rushing out to get because not many launch titles. But a great system
I would recommend this to a friendSolid Game system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All this needs is more games to be released! the system it self is great
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're excited you love your new Xbox Series X Console! We're proud of the package we've put together, and thrilled you've found it to suit your needs as a gamer. Thank you for sharing your thoughts! When building out your game catalog, there's simply no better companion than Xbox Game Pass Ultimate. Gain access to hundreds of titles, hand-picked from across all genres of gameplay, and available to play instantly. Find all you need to know to get started today, here: https://www.xbox.com/en-US/xbox-game-pass
Happy Gaming,
Brad - Xbox Customer Care
1 caveat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only negative every game must be installed via internet
I would recommend this to a friendAmazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality. Fast downloads. Good gaming options and games.
I would recommend this to a friendBest Buy is a joke
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fact that I’m forced to buy a game bundle when I just want the console is ridiculous. Further, the delivery agent shows up to my house in street clothes and forgets to take photos of the packages and knocks on the door, unannounced to ask me to retrieve the now opened boxes so she can take photos of them Console works as expected.
I would recommend this to a friendGood, not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t get me wrong, it’s really good, but it’s nothing that will blow you away.
I would recommend this to a friendXbox review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fun to play. Could use more internal storage than what it has.
I would recommend this to a friendBetter as a Home Entertainment System control
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not worth the cost. get a PS5 for games. As a control for an enertainment system like a sorround sound system this works well but buy the cheaper $299 digital one. the cost of the Xbox is not worth the money.
No, I would not recommend this to a friendDefective power supply. Common issue (late-2021)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Series X is incredible…when it works. We began having issues after the 2nd week of use. The console began shutting off randomly for a few days until finally it would only remain on for 5-10 seconds. Googling and a bit of research shows this to be a common problem for people and is a major hardware defect. Something is wrong with the internal power supply in many of these consoles. Buyer beware…
I would recommend this to a friendDoesn't play movies...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.game is great but if you want to watch dvds or blue ray movies... forget it. The app you are "supposed" to use DOES NOT WORK... I miss not needing an app for this feature...
No, I would not recommend this to a friendMeh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this console. Next generation games crash though. Hard to get past that.
No, I would not recommend this to a friend