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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37194 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are impressed with the console's exceptional overall performance, stunning graphics, and significantly improved speed. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted that the device is on the larger side and can be difficult to find in stock, the general consensus remains overwhelmingly positive regarding its quality and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1780 Showing 35,581-35,600 of 37,194 reviews
  • Rated 4 out of 5 stars

    Xbox x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pre-Ordered online and picked up in store, super easy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty good, but not great.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a huge fan which sucks because I originally had Xbox One X. UI could use some upgrading. Comparing it to the PS5 I’d have to go with them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Treat gamers better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game catalog needs to be way more robust. Furthermore, the fact that I am hearing that a pro version is about to be released in about a year is so annoying considering how long it took to get a hold of one of these.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not working

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console seems to be less powerful than my xbox one, i have been spending a lot of time on the Xbox support team. Also this is the 2nd one. Best Buy thankfully replaced the first one. But thats not a Best bBuy issue, their services is great.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid console | Nasjuahjsjdndndf Fffffffffff F

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is having a trouble time updating not sure why but other than that the store employees were very helpful

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great product to purchase and at a good time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    More powerful than the ps5 but not enough games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console very powerful. Still needs more games

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good system but lack of exclusive launch games .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Noname

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console works great but the remote stoped working shortly after i got it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The next generation XBOX is a great gaming system.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are thrilled to hear that you are loving the Xbox Series X. Thank you for sharing.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thanx very much for the system in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Xbox series x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps5 is still better but I do like it!! Graphics seem a little better and maybe it’s a little faster but not noticeable enough to make a difference

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better future.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent system, just needs more 1st party games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Kool could’ve been better loading times great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great, looks boring.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very boxy look, not attractive. Works good though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Broken HDMI on a new Xbox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HDMI port was broken..it was brand new with an already broken port had to return item

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a bit glitchy for the most part maybe due to sometimes poor connection I believe !! I can’t really. Give a accurate review !! No trouble with gameplay !! Game loads way faster then the current gen !! Overall it’s a great system to have !!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you're enjoying your new Xbox Series X for the most part. If you're still experiencing glitches, we first recommend making sure that it has been updated to its most recent version. Need further assistance? Reach out to our team at Xbox Support here: https://support.xbox.com/en-US/

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    Last gen Console on it’s dying breath

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on an impulse buy to play the catalog of Xbox game pass games with the hubby. Then Microsoft went and jacked up the price of their monthly subscription to outrageous numbers so now we have a colossal monolith that sits in our living room with no games. With the announcement of Halo coming to Sony PlayStation, is there really any reason any more to bother with Xbox?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    XBOX and I go way back. The new XBOX X is fantastic. Setup was very easy. Didn't transfere my passwords for streaming apps which is a good thing as I am security conscious. Used the XBOX app on my smartphone to setup the console and it was super easy.

    I would recommend this to a friend