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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37197 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are impressed with the console's exceptional overall performance, stunning graphics, and significantly improved speed. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted that the device is on the larger side and can be difficult to find in stock, the general consensus remains overwhelmingly positive regarding its quality and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1789 Showing 35,761-35,780 of 37,197 reviews
  • Rated 2 out of 5 stars

    Quality control failure

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it to have on my ship I work on. Played it for one week before it broke and had to send it in for repair. It turned off while playing and would not turn back on. Seemed great while it worked. Im still on the boat as of writing this, its supposedly repaired and sitting at home. Pretty lame.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It’s Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The series x is awesome. Most the games I play some of which are online mmo’s with virtually no load time. I’m happy with the upgrade.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nothing special

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for me. This system is all hype XBOX has no games like the PS THE CONTROLLER IS VERY BASIC .. i would definitely sell it or return this

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a good experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My controller stopped working within a month of purchase. Went to the store I purchased it from with little success. Called geek squad customer support also with no success. Overall disappointing considering how much money it cost.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ugh it’s okay

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ugh very kinda disappointing so far no good games I still say buy a ps5 over xbox

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for my husband and he has had so much fun. Staying up until 4 am some nights playing with his friend from back home.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Replaced my series S

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely an upgrade thats been long overdue. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get an Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was debating on getting an Xbox or a PlayStation 5. I have not had an x box for years . But I’m glad I got it . Game pass is so tight

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No CD Games in cases

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Xbox series X 1 tb gaming console that came with 2 different games, in addition to a PS5 1 TB gaming console. The xbox gaming console was shipped separately from the 2 games. My sons bithday is in December in addition to christmas, so i gave him the gaming console for his birthday and the 2 games for christmas. When the games came in the mail, i didnt open it as i alteady knew what was in the box. Fast foward to christmas day, when we opened gifts with everyone. He opened the box and there was 2 games cases, when he opened the cases they were both empty. NO GAMES inside the cases. I called customer service the next day and was told there was nothing they could do. If i could leave a negative star i would.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox series x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Issues with Controller connectivity, multiple restarts and hours of online research required to fix. Kinda nosiey under moderate load.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox all access

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not many options are available and if they are it’s not apparent on how to get to them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Be an X-bot

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my brother. He said he likes it. That's all

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Controller disconnect issue.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the console I really do but the ongoing controller disconnect issue that never gets fixed has me seriously disappointed. If you buy one and you have the issue be prepared to use a wired controller because MS can't or won't address the issue or even admit it's a problem.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second xbox series x, and i bought it mainly as a 4k bluray player. It has all the functions i need and works excellent.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glitchy with a brand new 4k TV. It'll white out on the screen and come right back. Controller also losses connectivity with new system.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Playtime

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just pricey xxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This series x looks like a mini fridge but other then that its an amazing console and works better with the xbox elite controller

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox sries x

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is quite high now for a company thats not focusing on their goals.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wait for discounting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really not much better than the Xbox One S. Seriously. Wait for discounts, especially with Microsoft playing these in-stock games.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product so far… not satisfied with available games with GamePass.

    No, I would not recommend this to a friend