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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37197 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are impressed with the console's exceptional overall performance, stunning graphics, and significantly improved speed. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted that the device is on the larger side and can be difficult to find in stock, the general consensus remains overwhelmingly positive regarding its quality and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1793 Showing 35,841-35,860 of 37,195 reviews
  • Rated 5 out of 5 stars

    Merry Christmas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is in Love 10/10!! I would definitely recommend this to anyone looking to upgrade their system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great surprise for gamer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for the kiddo, waited to buy this til widely available and the price was a bit lower too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This generation console is amazing. You xan even play remotely. This is so much better than the PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming console. I think it does an amazing job putting your games into 4K if your tv supports it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy transaction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience. I live in New York and the gift was for our son in Florida. Very easy transaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I got it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun, easy to use, and quick loading times. Met most of my expectations for next generation consoles!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Smh

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don’t care for the Xbox one x it’s barebones as hell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its was about time i upgrade to next gen!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase was easy and successful. It was an easy set up . So happy i was finally able to buy one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our new X box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, fast shipping, at a great price too. We always get our gaming products from Best Buy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ight

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly there just isn’t enough content that pushes this Xbox yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bang for the buck.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for your buck. Can't build or buy a PC for thiabtypw of gaming prowess. Thanks Microsoft.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ps5 is better

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playstation 5 is most definitely better. They let is down forsure

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty fast instant on, only gripe is I can’t plug in my cable box like I could on the Xbox one X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my new main entertainment system and love it!! Got all my streaming apps downloaded!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Swindled by a “Fake Deal”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy employees at their New London location in Connecticut promised me a free controller and $50 gift card if I purchased the Xbox Series X deal. I’ve tried calling customer support and keep getting hung up on after they pretend that they cannot hear me. Not really sure what else to do, so when they offered me the chance to review my experience, it seemed like the perfect opportunity to warn others. Do not let them upsell you by promising stuff they won’t give you on the spot. They said a controller and $50 gift card would be shipped to my address, which never happened, and support has been no help.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas gift. I like playing xbox and look forward to seeing the new one soon.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mehhh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't believe I was able to get it. Was super hyped till I realized there are no more exclusives. CoD don't work on it so now i just play my Xbox one and stare at this large depressing box wishing I had my 500 back.. 2 stars cause I can use it as a weapon if someone breaks in

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Like no other

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this new Xbox it’s definitely one like no other. The features are really what we wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. The picture quality is great. Memory holds all the games and plenty of space left!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Died 1 month out of warranty.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Xbox series x I got from Best Buy died 1 month after the warranty expired and only option was to send it to Microsoft for 300$ I’ve owned every Xbox since I the original and this one has been the worst one to date I wouldn’t recommend this console to anyone I barley even used it sat off on the shelf for most it’s life played 1 or 2 games with it casually, all I did was boot it up after sitting for a year and it died right when It was about to start the new hogwarts legacy game.

    No, I would not recommend this to a friend