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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 37197 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are impressed with the console's exceptional overall performance, stunning graphics, and significantly improved speed. Users frequently highlight the fast load times, quiet operation, and the convenience of features like Quick Resume and Game Pass. While some individuals noted that the device is on the larger side and can be difficult to find in stock, the general consensus remains overwhelmingly positive regarding its quality and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1797 Showing 35,921-35,940 of 37,195 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best console, the only bad thing is that it doesn't have much exclusives

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best system ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it all the people were so nice ! The system is so nice ! I llve it all

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality control

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return because it wouldn't update , it got stuck in a firmware loop and when i searched into it , it seems the nvme was failing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox crashing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox keeps crashing during games and shuts off by itself

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox series x

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox was ok it could use some more games and some work to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console many games to play and very durable. Would highly recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sir? If you don't mind my asking ..... why a box?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ps5 FTW

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation 5 is better but decent overall. Let’s see what games look like

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the power it offers for gaming, my girlfriend absolutly loves it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xboox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but ps5 is the way to go been looking can’t find so settling with Xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System works great. Worth the money to keep the disk drive to play games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming system! Great games and value for this console system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product, have had it almost a year now still working as brand new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well at least i hope its excellent. I got it for my son for Christmas...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Major Video Issues w LG Televisions Go Unsolved

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has major issues with LG Televisions. Constantly dropping picture in middle of multiple video apps (Amazon Prime, Youtube, Youtube TV, HBO Max, Blu-Ray disc player). Issues differ and rotate. Sometimes "invalid format," sometimes just snowy screen, other times defaults to art pictures, sometimes gives "kaleidoscope" rainbow picture effects. Has been known issue for at least 6 months, no fix offered. Games appear unaffected, but I use this as all-in-one for TV/Blu-Ray and have tried cheapest and most expensive cables, never resolved. This is with LG C1 65" TV brand new. Did not have issue with older Vizio, but got C1 to handle 4K 120hz. Achieves these video settings when working but often just blips out while you sit there. :(

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming device in the world. Looks weird but packs a powerful punch!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the game would look better, wish they launch with better games.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working right after the 1 year warranty ended. Literally would not turn on, tried different cables, called Best buy they said to call Microsoft, Microsoft said to send it and they would fix it for 300 dollars...I was so psyched to have finally got one...reminds me of the red rings of death days.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Freezing like the weather

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Random freezing and returns to home page mid game so I lose al my progress

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice system would’ve preferred the PS5 but it works

    I would recommend this to a friend